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Horizon Services
- Heating & Air Conditioning/HVAC
- Wilmington, DE
About this business
Horizon Services For over 30 years, Horizon Services has delivered expert heating, cooling, and plumbing service for homeowners in your Delaware neighborhood. From money-saving offers and same-day service to industry-leading guarantees, we’re committed to your complete comfort. Call anytime for 24/7 service including nights, weekends, and holidays with no emergency fees! Our highly trained technicians respect your home with drop cloths and booties. They respect your time by arriving on time, or your service is free! Our tea... read more
Location details
320 Century Blvd, Wilmington, DE, 19805, United States
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Watched one of their employees hurl a cigarette off the Hatem bridge this morning. Can only imagine how much litter that adds up to in one year in the Chesapeake. Poor reflection of company values.
Mixed feelings... my HVAC unit stopped working last night. I set up an appointment for this morning and the technician charged $650 to replace a capacitor... less than 45 mins of work (including his write-up)??? He was polite and resolved my problems... but in all fairness, I feel that the company is overcharging for their services. I will not recommend!
I am very disappointed in their emergency service. They forgot yo relight my stove and oven. I have been told they will put me on the 4-8pm schedule..... This huge company has no one on emergency calls, you wait like everyone else.
The company charged 421 dollars for a 30 dollar part. Thats a 1400 percent markup !To a 65 year old mentally handicapped man in a wheelchair! Who receives a very small monthly disability check. I reached out to them with phone calls and emails and received no response! The part in question, a capacitor which is the number one problem with outdoor units . Literally a 5 minute job to replace! Im hoping this company does the ethical thing and resolves this matter! Please do your research before hiring this company to repair you... read more
Your employee assaults people.
RecommendedI would never use horizon services after the interaction I have with one of your employees assaulting me while he is wearing horizon services shirt. that is certainly giving me pause for using your services if I ever do or if I ever considered it in the future. I don't know what type of company would hire somebody who assaults people and causes problems for them... but that's not a company I would want to deal with I certainly would not want an employee working for me that acting in that manner outside of work wearing a comp... read more
Why do your technicians dump old units on private property?
Would not recommend. Difficult to get a hold up. You can’t speak with anyone local. First encountered them at a local baseball game. I have numerous rental properties and they ask for my business. But you call a number and get someone who will just lie to you when they answer the phone. They won’t let you speak with anyone locally. so if you want to do business with someone in another state to doesn’t really care about you, maybe give them a try but they’re not local. They asked me for my business for all of my properties an... read more
Worst service ever. Sitting in my condo sweating because the earliest they can come is Wednesday to fix the screwup that they did last Friday. If you want someone you can trust don’t choose horizon.
Frequently asked questions about Horizon Services
How is Horizon Services rated?
Horizon Services has a 4.8 star rating with 10,030 reviews.
When is Horizon Services open?
Horizon Services is open now. It is open 24/7.