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Horizon Services
- Heating & Air Conditioning/HVAC
- Wilmington, DE
About this business
Horizon Services For over 30 years, Horizon Services has delivered expert heating, cooling, and plumbing service for homeowners in your Delaware neighborhood. From money-saving offers and same-day service to industry-leading guarantees, we’re committed to your complete comfort. Call anytime for 24/7 service including nights, weekends, and holidays with no emergency fees! Our highly trained technicians respect your home with drop cloths and booties. They respect your time by arriving on time, or your service is free! Our tea... read more
Location details
320 Century Blvd, Wilmington, DE, 19805, United States
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JUST GOT RIPPED OFF Big time! Will NOT ever use or recommend @Horizon Services again.
An hour ago your tech left my house w over $900 and supposedly fixed my heater. Guess what's not fixed and is still acting the same way as before they arrived. Now I wait 3 hours for the next window for your tech to arrive and "fix" it again. Guess who's not getting a dollar this go around and will never be recommended. 🖕
Came to my house tried to charge me $1600 to fix my boiler got it fixed for $245 by somebody else This is the 3rd time They have tried ripping me off never again all they want to do is sell you a new air conditioner or heater they are not in the repair business
I’m writing on behalf of my grandmother, who Horizon services tried to scam. I used to work in the heating and air business so i know how much a capacitor costs. There is no way in hell my 80 year old grandmother, who is caring for my grandfather who just suffered a stroke, should have been charged $495 for a part that ranges between $11-$30. I, as an office administrator have replaced 15 capacitors myself so save me the “labor rate charge” because this charge was highway robbery. On top of that, they quoted her an obscene n... read more
RecommendedI have been a loyal customer for many, many years. And I recommend Horizon to those that ask me for a referral. But today was not a good day. So, Horizon let us down. The guy that was out this morning was a plumber. The guy that was out this afternoon was a drain clearer. They are different skills and we require both here. The plumber who was out this morning should have removed the toilet in the master bath and fixed the problem with the toilet. Then the drain guy would come out afterwards and clear the drain. Obviously tha... read more
I would not recommend using Horizon Services… I had a salesman Mark Bowman visit my home in SBY MD. I would rate him at good. He sold a system - and got his commission. I don’t believe I got what I paid for: 2 of the items he told me - I needed - we not installed. 1 - 5 inch filter would not fit in area. 1 -top of line thermostat- could not be used because that unit would not communicate with the system he sold me. So I would rate his knowledge of system as good….I voiced my concerns n asked if the price would be red... read more
Poor attitude of plumbing technician. Only wanted to tell me he might not be able to fix a clogged toilet unless I paid more and would not be covered once fixed. Customer Relations does want to hear about your concerns or issues. Did callback and hung up on several times. Staff berates one another. Had to come out four times in one year for heater issue, then said they knew what the problem was and final fix the part. Cannot wait until the heater warrant is up. Last warning do not use Horizon services.
Technicians have been out to my daughters house twice the heat keeps shutting down and now they’re telling them they won’t have service until Wednesday so what kind of 24 hour emergency services this
Will not answer the phone for an emergency 🆘
Frequently asked questions about Horizon Services
How is Horizon Services rated?
Horizon Services has a 4.8 star rating with 10,030 reviews.
When is Horizon Services open?
Horizon Services is open now. It is open 24/7.