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Horizon Services
- Heating & Air Conditioning/HVAC
- Wilmington, DE
About this business
Horizon Services For over 30 years, Horizon Services has delivered expert heating, cooling, and plumbing service for homeowners in your Delaware neighborhood. From money-saving offers and same-day service to industry-leading guarantees, we’re committed to your complete comfort. Call anytime for 24/7 service including nights, weekends, and holidays with no emergency fees! Our highly trained technicians respect your home with drop cloths and booties. They respect your time by arriving on time, or your service is free! Our tea... read more
Location details
320 Century Blvd, Wilmington, DE, 19805, United States
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Tried to get a quote today and the guy would not do it because I wasn't home. I guess he needed to talk to the man of the house and the little lady was good enough even though she mows the lawn, takes care of the pool as well as other stuff. Thought it was 2021 not 1950. Not using Horizon.
Overpriced. Do not agree to the first quote. Chances are they’re trying to rip you off. Call around for pricing. Only use in an extreme emergency.
I scheduled an appointment online for hvac services. Then I went back online and rescheduled to a more convenient time and I called customer service to cancel the original appointment. The dispatcher told me that the online appointment service does not always schedule an appointment even though you get a confirmation email because the scheduling calendar does not match up with what appointments they actually have. So if I would've never called I would've sat here like an idiot waiting for a technician that was never going to... read more
Purchased a brand new heat pump system less than 2 years ago from Horizon. It's not working at all,, it's currently 85 degrees in our house and the company who constantly boasts about their 24/( emergency service says the earliest someone can come is 5 days!? That's perfect in the middle of the summer for my wife who's 7 months pregnant with twins. Absolutely insane.
Service tech laughed, when I told him the problem. Just RUDE!!
Our unit isn't cooling like it is suppose to, so my wife called to schedule a tune up. I figured once they would get here they might try to sell me something but after listening to their automated message about their sale for about 30 mins, the representative told her (on speaker phone i heard every word) Sorry can we are booked till next year, can we schedule you for January. A AC tune up....in JANUARY of 2022!? We have used this company in the past, and I loved how they stood behind their work and how their techs were fr... read more
Worst company! Unreliable and incompetent! Our HVAC motor went bad in the middle of a heat wave. Horizon comes out yesterday gives us a quote and said they would call us first thing in the morning to verify if the warehouse has the part. Tech said that he would be able to come out today to fix it if the part was in stock. Never received a call and when we called Horizon they said the tech is on another job and "maybe" they can send someone out at 6pm. How does this help us in the middle of heat wave?!! Horrible customer serv... read more
they are in in business to rip us off nothing more . BUYER BEWARE
trash. don’t do it to yourself.
Frequently asked questions about Horizon Services
How is Horizon Services rated?
Horizon Services has a 4.8 star rating with 10,032 reviews.
When is Horizon Services open?
Horizon Services is open now. It is open 24/7.