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iAqualink app
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Old interface is the only one that actually works properly, but often doesn't connect right away. Should be so much better.
Business response:
We apologize for your poor experience, Chad. Please contact our product specialists at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can assist. Thanks for letting us know. - iAquaLink Support
doesn't always work
Business response:
Hi Bill, we apologize for any issue you might be having! Please share details of what you are experiencing with us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Our product specialists are happy to help get your app to work satisfactorily for you. Thanks for letting us know. - iAquaLink Support
I always have to close the app and reopen it to use it.
Business response:
Hi Jim, We apologize for the issue you're experiencing; please contact us so we can help resolve it and get your app working for you. You can reach us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thanks for letting us know. - iAquaLink Support
Not sure why but my feedback seems to be the only one that doesn't get a response from Zodiac on Here! App stopped working. I logged on and it continually wants to do a firmware update which never actually downloads. Unfortunately, it's not possible to access any of the app functions in the meantime. When I log back in the same process begins again so I can't run the pool heater. There doesn't seem to be any way of overriding this problem. I I have had no response to my requests for support.
Business response:
Hi Peter, thanks for your patience! We have been unable to locate your account; please email us at customerfeedback@fluidra.com with your location and account email address so we can better assist you. - iAquaLink Support
clunky and no history...solar preference is sub par
Business response:
Our apologies, Amy. Your app performance will likely improve with Solar Priority turned off. Please contact our support team at (800) 822-7933 or iaqualinkfeedback@fluidra.com for assistance. Thanks for letting us know. - iAquaLink Support
lots of errors, app is very glitchy
Business response:
Our apologies, Carl! Please contact our product specialists at (800) 822-7933 or iaqualinkfeedback@fluidra.com with more details so we can improve your app experience. Thanks for letting us know. - iAquaLink Support
App stopped working. I logged on and it continually wants to do a firmware update which never actually downloads. Eventually it either says connection lost or after several hours I have to leave the app as it's not possible to access any of the functions. When I log back in the same process begins again so I can't run the pool heater. There doesn't seem to be any way of overriding this problem. I'm very disappointed that I have had no response to my requests for support despite several attempts
I have to open app several times for it to work.
Business response:
Hi Tim, We apologize for the issue you're experiencing; please contact us so we can help resolve it and get your app working for you. You can reach us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Please ensure that you have the latest app update (v 6.9). Thanks for letting us know. - iAquaLink Support
system needs a clock that doesn't reset to 1200 when power fails
Business response:
Hi Mark, Thanks for your feedback. Ask your pool pro to replace the CR2032 battery on the motherboard and your system clock will be back in perpetual action. If we can assist further, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Happy swimming! - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,232 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open at 9:00 a.m.