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iAqualink app
About this business
wish it was more user friendly
Business response:
Hi Chris, We are always looking to improve the experience for our users, and really appreciate your feedback. If there is anything specific we can look into, please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thanks for letting us know. - iAquaLink Support
This app is terrible!
Business response:
Hi Randall, Our apologies for your poor experience with the app. We can help! Please contact us at (800) 822-7933 Monday through Friday, 9AM to 4PM, so our support team can assist you. Thanks for letting us know. - iAquaLink Support
Can not get app to come back online. I never lost internet at my home and somehow we are offlline. I have hit refresh,closed logged out and back in, and I have even followed the directions in the pamphlet. Very upset can't use my spa because my app doesn't work.
Business response:
Hi Rebecca, We sincerely apologize for the connectivity issue you're experiencing. We'd be happy to take a look into this for you, please contact us at (800) 822-7933, Mon– Fri, 9AM to 4PM, so our support team can assist with troubleshooting. Thanks for letting us know. - iAquaLink Support
Difficult to pair. Wouldn't be an issue if didn't have to connect it every time I wanted to use it.
Rarely works properly and neither the instalation guys, nor the ones they sent to repair the system know anything about the software.
Super slow & buggy. The "web" or scheduling portion looks like Windows 95. I was a bit taken back by the lackluster development of this app. Ultimately, it's functional but thankfully, I don't have to use it often.
garage
Frequently claims to lose connection when the caddy is still within great WiFi range. Doesn't generate notifications when the robot needs to be emptied or when cleaning has successfully completed. Could be much more useful.
Initial review: app is extremely basic, does not allow you to understand what the system is doing or what the feature/button really does. Doesn't allow for easy speed adjustments. Or any other functions. The web based app is not very user friendly. 01Feb23 - Seems like an app upgrade and Eero app upgrade fixed the problem. I would just like to be able to easily adjust pump speed. I want to run them faster (increase flow) when adding chemicals or cleaning and to determine best speed for waterfall
Business response:
Hi Elias, Thank you for the update. The app can indeed easily adjust the pump speed, depending on your connected hardware. Please give us a call at (800) 822-7933 and we'll be happy to help with this and any other questions you may have. - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,099 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.