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iAqualink app
About this business
CONNECTION ISSUES will not get passed Bluetooth setup even being a foot away and of course Customer service is closed
the app works terribly. the vacuum works great
Business response:
Hi Christopher, we apologize for any issue you might be having! Please share details of what you are experiencing with us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your clean pool! - iAquaLink Support
SEARCH= POLARIS - this app says good. Does not support Polaris
buggy app. poor interface.
Business response:
Hi Brian, We apologize for your experience with the app. Please share more details with us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can learn more. Thanks for letting us know. - iAquaLink Support
Doesn't load very well...just spins and spins until you have to restart your phone to get it to work.
Business response:
Hi Jennifer, Our apologies for your poor experience with connectivity in the app. We can help! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can with you. You can also find connectivity tips online at www.iaqualink.com/en/support. - iAquaLink Support
this app now only has 3 solid colors and they aren't the correct color. fix now please
Business response:
Hi **Lore's James *# Ridgeway, We'd like to speak with you to learn more about your pool's situation. Please give us a call at (800) 822-7933 Monday through Friday, 9AM to 4PM, so our support team can assist. Thanks for letting us know. - iAquaLink Support
Never stayed connected. Worthless.
Business response:
Hi ComeOnNow 13, We're sorry for your poor experience with connectivity in the app. We can help! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can troubleshoot your setup. You can also find connectivity tips online at www.iaqualink.com/en/support. - iAquaLink Support
So far so good! Works as described. I did have connection issues at first, but once I adjusted my wifi broadcast range, stayed connected with no issue. It would be great if the app had a push notification to notify when the pool pump turns off and also when hot tub reaches the set temperature. UPDATE 5/12/23 The schedule I have set is not being followed. It's like the system will turn the pool pump on and off whenever it wants. Also push notification mentioned above would be nice.
Business response:
Hi Richard, Thanks for your valuable feedback! Comments from users like you help guide our future developments. Wishing you the perfect swim. - iAquaLink Support
often disconnects, doesn't respond to settings
Business response:
Hi Bill, We're sorry for your poor experience with connectivity in the app. We can help! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can troubleshoot your setup. You can also find connectivity tips online at www.iaqualink.com/en/support. Thanks for letting us know. - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,232 reviews.
When is iAqualink app open?
iAqualink app is open now. It will close at 6:00 p.m.