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iAqualink app
About this business
Often fails to stay connected. Can no longer control the pump when it won't connect. Garbage customer service.
Business response:
Hi Justin, Our apologies. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thanks for your feedback. - iAquaLink Support
app crashes. have to clear all apps to get it to work sometimes
Business response:
Hi Brett, We're sorry for your app crashes. We have some tips; please try these in order until the app stabilizes: Log out & back in. Change your password. Clear the app storage/data. Uninstall & reinstall the app. If this doesn't help, please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Thanks! - iAquaLink Support
unreliable app
App is not very stable.
Business response:
Hi Michael, We apologize. Please ensure that the wifi signal by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If using a mesh router, see https://tinyurl.com/fluidraapp. For further assistance, contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can work with you directly. Thanks! - iAquaLink Support
Terrible app. Do not buy the products from this company
Business response:
Hi Mark, We apologize for your experience with the app. Please share more details with us so we can better understand what is not working for you. We're at (800) 822-7933 or iaqualinkfeedback@fluidra.com, and our product specialists are always happy to assist. Thanks for letting us know. - iAquaLink Support
doesn't sink with alexa
Business response:
Hi Mohsen, Thanks for your feedback. iAquaLink offers Alexa integration with the Polaris 9-series robotic pool cleaners. If we can assist in any way, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
so frustrating software is archaic.
Business response:
Hi D, We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com. We look forward to hearing from you. - iAquaLink Support
Terrible app!
Business response:
Our apologies, Stephane. Please share details with us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can learn more about your experience and see how we might help. Thanks for letting us know. - iAquaLink Support
this app/system forgets my configuration way too often. pretty much anytime I need to use it, I have to delete it all and start overr
Business response:
Our apologies, Jeff. Please contact us at (800) 822-7933 with more details so we can assist and improve your app experience. Thanks for letting us know. - iAquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,566 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open at 9:00 a.m.