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iAqualink app
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This app is junk. Useless. Tech support had me jump thru hoops for 20 mins with my router & iAqualink unit until we finally got indicator light to green. As soon as I hung up and attempted to use it, it's red again. At what point do they review their software for issues? This app HAD worked great from 2019-4/15/22 (software update). It now is constantly offline. Repeated resetting of iAqualink system is time-consuming & ineffective. This app is now broken/useless. They need to fix their software
Business response:
Hi Kimberly, Our apologies! Try this: Please log out & back in (if you're logged in already). Then please change your password. Next, clear the app storage/data, and then uninstall and reinstall the app. If that doesn't do the trick, call us at (800) 822-7933 and we'll get it corrected for you. Thanks for letting us know. - iAquaLink Support
Why is there no stand alone red option in the lighting? It's in "USA" setting, but not a color I can select alone
Business response:
Hi BURNEM 99, Thanks for your feedback! The color red does not adequately illuminate many pools, due to its longer wavelength. Thus this limitation is by design. Please watch for an upcoming launch of lights that are capable of any color in the rainbow. We'd love to know what you think of them. - iAquaLink Support
outdated app...needs a face-lift and better scheduling functionality
Business response:
Hi R Parsons, We are always looking to improve the experience for our users and really appreciate your feedback. If there is anything specific we can look into, please let us know at (800) 822-7933 or iaqualinkfeedback@fluidra.com. Enjoy your pool time! - iAquaLink Support
I wish it did more than the basic turning on and off of the equipment.
doesn't control rgb lights, can't change colour. Every now and again it will but most the time just turns them on and off.
Business response:
Hi Dale, we apologize for your issue with the lights! Please get in touch with us with details of what you are experiencing at (800) 822-7933 or iaqualinkfeedback@fluidra.com. We'll be happy to assist. Thanks for letting us know. - iAquaLink Support
If there was a no star rating, this app would deserve it. Absolutely useless, connection and operation is mediocre at best. I feel scammed buying this product and all the automation associated. More headaches now then when on manual. Edit: THE WORST APP EVER
Business response:
Hi D0C7, Our apologies for your experience with the app. We can help! Please contact us at (800) 822-7933 and we can troubleshoot connectivity and ensure the app is set up to best suit your pool's needs. Thanks for letting us know. - iAquaLink Support
Very sloppy UI and difficult to program
Works great unless you experience a power outage, then the app refuses to reset or refresh itself. Will now have to have our pool guy spend another hour troubleshooting your system and/or app AGAIN because nothing else will work!!!
randomly loses connection. only way to fix it that I've found is to unscrew the cover on the wireless receiver and push the reset button. very annoying
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,100 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open at 9:00 a.m.