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iAqualink app
About this business
Purchases the VRX IQ+ it worked good for like 10 minutes then started showing error code 10.. I did all the troubleshooting possible and still it would go straight for 30 seconds when I start any cleaning mode and stop and show error code 10.. don't buy this product its clearly faulty.. $1500 wasted.. I'm very frustrated and disappointed.. I never thought I would have this problem with something so expensive. Seek other options save yourself the frustration.
It loses connection every time I connect! So aggravating.
Will not connect to the Web based interface
This app is terrible, it fails to connect all the time.
Works fine with just my RSPS16 IAaualink panel but when trying to add the VRXIQ+ Robotic Cleaner I get an error after naming the robot "Sorry, we couldn't add the system".... I wish I would have gone with Maytronics Dolphin now. App needs all features available on the "web app" to be incorporated to this app. EDIT: Called tech support and they could 'see' my controller buy it wouldn't connect to their system; just got a new controller from Leslie's tried connecting again and it still doesn't add the VRXIQ to my app.... calle... read more
Business response:
Hi Shawn, Thank you for the update. If you're still waiting for a call, please email customerfeedback@fluidra.com with your contact information. We'll get your system fixed up! - iAquaLink Support
Almost impossible to connect to
bkhb .Coburn lb
Works fine with just my RSPS16 IAaualink panel but when trying to add the VRXIQ+ Robotic Cleaner I get an error after naming the robot "Sorry, we couldn't add the system".... I wish I would have gone with Maytronics Dolphin now. App needs all features available on the "web app" to be incorporated to this app.
Now a horrible customer service on top of klonky system. Left a massage for call back in the morning and no call back. Very unfriendly user interface, needs a major update
Business response:
Hello Mike, We're here to help! Please email your contact information to feedback@zodiac.com, and an IOT specialist will contact you. All the Best, AquaLink
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,690 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open on Monday at 9:00 a.m.