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Isle Casino Hotel Bettendorf
- Hotels & Travel
- Bettendorf, IA
About this business
Location details
1777 Isle Pkwy, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The rooms were a little run down (some upgrades) but still felt clean. The parking garage on the other hand was filthy. Cups- cigarette butts- zero directional signs.
Business response:
Thank you for taking the time out of your day to leave a review! We do apologize about your experience and will look into your concerns.
They pushed unauthorized charges on my credit card.
Business response:
We are sorry about your experience. If you have any questions or concerns please give us a call.
Hot tub was out of service, upgraded to a room with a jacuzzi but it was only a big tub no jets. Disappointed!
Business response:
Thank you very much for taking the time out of your day to leave a review. We are sorry about the experience with your room. We will look into this and make sure our team members know the room types.
We checked in, went to our room and noticed the bathroom still had trash in the trash can and the box soap was open and used. The air conditioning was extremely loud and a loud whining sound accompanied it every time it turned out. The bed was extremely firm and I got very little sleep.
Business response:
Thank you for taking the time to make a review. We are very sorry about your experience. We will look into what happened.
didn't get what i paid for i was not given the type of room that i booked. since i booked through hotels.com and not directly with the hotel they would not switch me to the type of room i paid for.
Business response:
Thank you very much for your review. We are very sorry about the experience you had and will be looking into the situation.
Did not like my drivers license being copied for a one night stay!,,,,,,
Business response:
Thank you for your feedback.
The tv in our room didnt work when we got there. The room didnt get cleaned while we were there even thought they were down the hall when we left our room for a few hours.
Business response:
Thank you for your feedback !
Didn’t have a microwave in the room
Business response:
Thank you for your review!
My kids were upset the arcade wasn’t working. You couldn’t buy the cards needed to play anything
Business response:
Thank You for your feedback .
Frequently asked questions about Isle Casino Hotel Bettendorf
How is Isle Casino Hotel Bettendorf rated?
Isle Casino Hotel Bettendorf has a 3.9 star rating with 7,427 reviews.
When is Isle Casino Hotel Bettendorf open?
Isle Casino Hotel Bettendorf is open now. It will close at 8:00 p.m.