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1777 Isle Pkwy, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Did not like resort fees. We already paid for the room so resort fees were extra
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating soon. @Isle Casino Hotel Bettendorf.
Expected a better room wasn’t offered an upgrade at any point.
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating soon. Requests such as room upgrades can be made at before check in, at check in, or even during your stay, pending availability.
People running through the halls several times during the night running and banging on doors. This happened 3x after 11 p.m.
Business response:
We appreciate you taking the time to provide your feedback, Joseph. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Room was over hotel trash area, with trash pickup at 4:30 am for 20 minutes at a time
Business response:
Thank you for your feedback. We apologize that your stay was less than satisfactory. Please contact the hotel directly if you need additional assistance.
There were excessive train noise outside our window day and night.
Business response:
We sincerely appreciate your 5-star rating. We hope you visit us again soon! Thank you, Isle Casino Hotel Bettendorf.
ROACHES!! We had a German cockroach in our room. Then they seemed unconcerned. We had to ask to switch rooms and then were downgraded from queen size beds to full size beds. We also weren’t able to get our money back.
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating soon. At Isle Casino Hotel Bettendorf.
Dirty and Rude The front desk woman was rude and condescending when we had questions. Our bathtub had streaks of some kind of brown substance on the floor of the tub. Our hand towel had something that appeared to be makeup on it when we got in the room. Gross and unprofessional !
Business response:
We appreciate you taking the time to provide your feedback. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Isle Casino Hotel Bettendorf has a 3.8 star rating with 7,370 reviews.
Isle Casino Hotel Bettendorf is closed now. It will open tomorrow at 8:00 a.m.