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Isle Casino Hotel Waterloo
- Casinos
- Waterloo, IA
About this business
Location details
777 Isle of Capri Blvd, Waterloo, IA, 50701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Hi Edward, we appreciate you taking the time to leave us a review. It looks like something may have not have met your expectations. Please call or message us with the details and we will have the correct team look into it further.
Business response:
Dear Todd,Greetings! Thank you for taking the time to leave a review for Isle Casino Hotel Waterloo. We value your feedback and want to ensure that every guest has a positive experience when visiting our establishment.However, it seems that you did not provide any specific feedback or comments in your review. We truly apologize if there was anything that fell short of your expectations during your visit. Our team would appreciate it if you could reach out to us at (877) 475-3946 to discuss your concerns in more detail, as th... read more
Room was dirty. Hair in shower . Headboard was filthy. The best part of the hotel is the pool and arcade . This is our 3 rd year in a row staying here and each year it has progressively gotten worse. This will be our last stay.
Business response:
Hi Linda,Thank you for taking the time to leave a review. We apologize for the issues you encountered and know that this is all being addressed by our director. We are glad to see you did enjoy the pool and arcade.Thank you.
Business response:
Jessica, we apologize for your poor experience with us. We strive to uphold high standards for our guests. Please provide your contact information in an email so we can have the correct team look into this further and follow up accordingly. Thank you.
Business response:
Eddie, we apologize for your poor experience with us. Please email us with your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Business response:
Matthew, we apologize for your poor experience with us. Please provide your contact information so we can have the correct team look into this further and follow up. Thank you.
Mold in the shower. The sheets felt like sandpaper very smoky in lobby!.
Business response:
Janet, we apologize for your poor experience with us. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Business response:
Bruce, we apologize for your poor experience with us. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Smelled like cigarettes throughout. Bed must have been 20 years old and super uncomfortable. Water pressure was a joke. Loud. Super loud. At 3am the hotel is blasting music outside the main entrance for no reason. We were on the 4th floor and it woke us up. Do not recommend.
Business response:
Brian, we apologize for your poor experience with us. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Frequently asked questions about Isle Casino Hotel Waterloo
How is Isle Casino Hotel Waterloo rated?
Isle Casino Hotel Waterloo has a 3.8 star rating with 6,655 reviews.
When is Isle Casino Hotel Waterloo open?
Isle Casino Hotel Waterloo is open now. It will close at 6:00 p.m.