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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Josh was great Josh was great. Super efficient!
Ayrton helped me open and fund my… Ayrton helped me open and fund my account easily and very professionally.
I really appreciated the call from Chris Lee! I really appreciated the call from Chris Lee today. He took the time to answer and explain all of my questions. He also followed up with information to reinforce my understanding.
Outstanding customer service, Ayrton patience and understanding my needs. 10 stars Ayrton. Service was awesome 10 stars for sure
My customer service representative was… I want to say a big “THANK YOU” to Ayrton, the customer service representative whose guidance and help was absolutely Wonderful and he was so very patient with me in setting up my account as well as walking me through the transfer process. Very grateful!
Business response:
Thank you, Uarda! We're glad Ayrton was able to assist from account set up to to the transfer process. Feel free to reach out to us with any additional questions.
Thanks to Josh C for assisting me with… Thanks to Josh C for assisting me with my wire transfer from Itrust to my bank!
Business response:
Thank you! We're glad Josh was able to assist you with your wire transfer. Feel free to reach out to us with any additional questions.
Today I had an excellent customer… Today I had an excellent customer service Romeo had a lot of patience with me.
Jimbo did a great job and was patient… Jimbo did a great job and was patient with me while I walked through the transfer. Thanks again Mike P
Slow distribution processing As of Jan 22nd, 2026 - ITrust customer service representatives stated they are having problems/delays in processing distribution requests due to high demand. Holiday aside, there is no excuse for not processing transactions in a timely manner. I value controls that are in place for my security. But there have been times where distributions have been processed in a couple of days and others like now where it will take in excess of a week. This is access to my funds. ITrust needs to staff up and me... read more
Business response:
Thanks for your feedback and you commitment to the platform. As you noted, distributions generally occur in a very timely fashion, and we get hundreds of reviews every month highlighting our smooth distribution process. In this instance, our team let you know that there has been an exceptionally high number of requests lately, as a transparency courtesy, but we're still processing distributions within the standard timeframe that we communicated.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 15,567 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.