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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service was excellent Romeo is… Customer service was excellent Romeo is the one that helped me to get started. He was very clear in explaining what I need to do that makes signing up and link in my bank account very easy Thank you
I needed to open an IRA to roll over… I needed to open an IRA to roll over funds from an older IRA. I was very nervous about the process but Francisco's receptive hospitality made my experience palatable. I feel assured that I can get my questions answered. Thank you Francisco -
Francisco is very professional and… Francisco is very professional and always very prompt.
Access Restored by Ayrton When I changed phones my authenticator got wiped, so I needed to reset my 2-factor authentication. Ayrton was super helpful in restoring my access and keeping my account secure.
Business response:
Thank you, Dave! We’re glad that Ayrton was able to help restore your access and assist with resetting your authentication. Please feel free to reach out with any additional questions.
Patient and Expert Client Service Francisco expertly and patiently guided the initial funding of my PCA despite some administrative challenges. I am so pleased with the level of service that feels like a Private Banking experience. I also appreciate that the Client Services Team is located domestically. I am grateful to be a Client of iTrust as we navigate this rapidly evolving world of digital assets. Thank you!
Rafael supported me very well! Rafael was very pleasant and supportive. He is very knowledgeable and able to relate his knowledge to me over the phone as we were looking at the mobile app on my phone.
Business response:
Thank you, Mark! We’re so glad to hear that Rafael was able to clearly walk you through the mobile app while you were on the phone together. Please feel free to reach out with any additional questions.
Handled my inexperience and age kindly… Handled my inexperience and age kindly and with respect.
Business response:
Thank you, Steve! It’s important to us that every client feels respected and supported throughout the process. Please feel free to reach out with any additional questions.
If we could give 10 stars we would If we could give 10 stars we would! Ayrton was the kindest most helpful person we have had the pleasure to work with!! He walked us through moving funds and followed up to make sure everything went smoothly. Give him a raise because his customer service is priceless!!
Business response:
Thank you, Carmen! We’re happy to hear that Ayrton provided such attentive and helpful support while guiding you through moving your funds. Please feel free to reach out with any additional questions.
Jimbo made me feel like a billion bucks! I'm new to ITrustCapital and Jimbo made the process easy! I can't wait to get rich!
Business response:
Thank you for the positive review, Jonathan! Feel free to reach out to us with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,272 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.