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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer support, thanks Walter Had an excellent conversation with Walter today. Was able to finalize funding my account. Now to get to some investing!! Thanks!!
Business response:
Thank you, Rich! We’re glad that Walter was able to help you finalize funding your account and make the process smooth. Please feel free to reach out with any additional questions.
It was easy do to the good help from… It was easy do to the good help from Johnathan you should give him a promotion .
Business response:
Thank you, Mark! We're glad Jonathan made it easier for you with his help. Feel free to reach out to us with any additional questions.
Very helpful Very helpful
Business response:
Thank you, Glen!
Very polite and answered my question… Very polite and answered my question with clarity
Business response:
Thank you for the positive feedback, Raymond!
Excellent help through the process The support and guidance I received from Francisco was extremely helpful. Moving accounts and money around is always stressful but he walked me through the process and was very helpful answering all my questions along the way.
Business response:
Thank you, Kira! We’re glad Francisco provided the support and guidance you needed during your account transfer. Please feel free to reach out with any additional questions.
The BEST customer service! I've been with iTrust for a few months now and I'm blown away by the level of service they provide every time I call. Rafael helped me with a rollover from my 401k. Even though I've done it a couple of times, it's a confusing process, mainly due to how the 401k processes the money move and the nuances of Roth vs traditional. He was fantastic, made sure everything was in order, and he was patient and fun. At this point I'm a customer for life.
Business response:
Thank you, Janisl! We’re glad that you’ve been impressed with the level of service since joining our platform. It’s good to know Rafael was able to guide you through your 401(k) rollover and even make the experience enjoyable. Please feel free to reach out with any additional questions.
Jonathan made things easy for me !! Jonathan made things easy for me !!
Business response:
Thank you for the positive feedback, John!
I love iTrust Capital customer support I love iTrust Capital customer support. They are the benchmark for all other companies to immulate! Romeo was super helpful. It's so refreshing to work with a LIVE customer service representative and someone who is courteous, knowledgeable, efficient, and speaks CLEAR English.
Business response:
Thank you! It’s good to know that Romeo provided support, and that being able to connect with a live representative made such a positive difference. Please feel free to reach out with any additional questions.
I just received a follow up from… I just received a follow up from Francisco. They are doing a great job staying on top of my rollover. Thanks,
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,846 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.