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iTrustCapital

4.8

About this business

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.816,405 reviews
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Andrew Clay's profile image
Andrew Clay 
4 days ago

Fast service and comprehensive… Fast service and comprehensive instruction 

Business response:

Thank you for the positive feedback, Andrew! 

Michelle Eriksson's profile image
Michelle Eriksson 
4 days ago

Best customer service ever!!!! If I could give 10 stars, I would. I have been working with Alex first on getting my Traditional Roth funds transferred from another custodian. The other custodian was making it a nightmare. Alex hung in there with me and even conferenced in on a call to facilitate getting it done. Alex, then helped facilitate the Roth IRA conversion so it was seamless. He worked internally with his funding colleague Fuji to make sure it could be completed without a hitch. Fuji was amazing and was able to get m... read more

Business response:

Thank you, Michelle! We’re so glad to hear that Alex stayed with you through the challenges with the previous custodian and even joined the call to help move things forward. It’s good to know he and Fuji worked together to make the conversion smooth. Please feel free to reach out with any additional questions. 

Greg's profile image
Greg 
4 days ago

Problem solved in one minute! David was personable and had the answer to my question immediately.. 

Business response:

Thank you, Greg! We're glad David was able to assist with your questions. 

Jan Everts's profile image
Jan Everts 
5 days ago

Ayrton and Josh very helpful ! Ayrton helps me so much, Josh too! I am doing an RMD and need to switch from USD to in-kind mid process. Ayrton is helping me make the switch. Awesome support! 💯 

Business response:

Thank you, Jan! We're glad Ayrton was able to assist you with the switch. Feel free to reach out to us with any additional questions. 

LeRon's profile image
LeRon 
6 days ago

The Customer Service is “A” number one The Customer Service is “A” number one. ITrustCapital offers just about everything you need in managing money for retirement and business. I’m very impressed with this service. 

Business response:

Thank you, LeRon! We're glad our team was able to exceed your expectations. Feel free to reach out to us with any additional questions. 

Forty's profile image
Forty 
6 days ago

Jimbo was very knowledgeable about…Itrust and IRAs Jimbo was very knowledgeable about Itrust capital and showed patience and never wavered from top notch customer support 

Business response:

Thank you! We're glad Jimbo was able to support you. Feel free to reach out to us with any additional questions. 

Paula Clark's profile image
Paula Clark 
6 days ago

Customer Service Available! It's very reassuring to speak with a live Agent when needed. Thanks for the support! PC 

Business response:

Thank you, Paula! We're glad our team was able to support you. Feel free to reach out to us with any additional questions. 

Ra Sal's profile image
Ra Sal 
6 days ago

Francisco was amazing Francisco was amazing. He was able to answer all 50,000 questions asked and did so in a way I could understand! Very patient and helpful. I am excited to be on this journey, thanks to Francisco. 

Business response:

Thank you! We’re so glad to hear that Francisco was able to answer all of your questions and explain everything in an understandable way. Please feel free to reach out with any additional questions. 

Ramona Caywood's profile image
Ramona Caywood 
6 days ago

What made my experience great? Ml What made my experience great? RAPHAEL!! This sort of online ANYTHING makes me SO nervous and he put me at ease immediately and was clear , Courteous and most importantly. KNOWLEDGEABLE. RAPHAEL BARRAZA...remember the name! 

Business response:

Thank you, Ramona! We’re so glad to hear that Rafael made such a positive impact on your experience. Please feel free to reach out with any additional questions. 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.8 star rating with 16,405 reviews. 

When is iTrustCapital open?

iTrustCapital is open now. It will close at 5:00 p.m.