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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Really good customer service Really good customer service. 👍👍👍
Business response:
Thank you for the positive feedback!
Thanks to David Cruz & the iTrustCapital Team I'm coming up on my second year as a client of iTrustCapital in August of this year and this latest Roth Conversion over Valentine's Day weekend met my expectations of a timely and professional transaction.
Business response:
Thank you, Richard! We truly appreciate you being a valued client as you approach your second year with us. We’re glad to hear your recent conversion met your expectations and was handled in a timely and professional manner.
Consistently great! Just got off the phone after getting help from Rafael to navigate my account and get a few questions answered. Once again I’m impressed with ITrustCapital‘s great customer service. Thanks, Rafael!
Business response:
Thank you, Susan! We’re so glad to hear that Rafael was able to help you navigate your account and answer your questions. Please feel free to reach out to us with any additional questions.
Agent very helpful and patient with me Agent very helpful and patient with me. He held my hand the entire process which made me feel very comfortable
Business response:
Thank you, Cali! We're glad our team was able to guide you through the process.
I am truly grateful to ITrustCapital… I am truly grateful to ITrustCapital for still having actual customer service representatives who help you through this process of their platform setup. My customer service person Mr. Romeo was so helpful and professional today on our phone call. He was able to help me properly set up my IRA Roth account and articulate how to maneuver through the App and its features. Thanks Romeo and thank you ITrustCapital for keeping this experience with your company personal with human interaction. P... read more
Business response:
Thank you, Kareem! Providing real, human support is something we deeply value, and we’re so glad Romeo was able to help you properly set up your IRA and navigate the app’s features. Please feel free to reach out to us with any additional questions.
IRA rollover help Romeo, the retirement account specialist that called in response to my questions, got everything straight and moved my IRA rollover right along. Much better than my previous investment company, much.
Business response:
Thank you, Robert! We're glad Romeo was able to move your IRA rollover along. Please feel free to reach out to us with any additional questions.
Service excellence in speaking with Josh C. I spoke with Josh C, today and as always Josh excelled in professionalism, courtesy and knowledge. Their team is well trained and honestly I don’t understand why anyone would go with anyone else! Thank you Josh C!
Business response:
Thank you, Craig! We’re happy to hear that Josh continues to deliver such knowledgeable support. Please feel free to reach out with any additional questions.
Rafael was very patient and… Rafael was very patient and knowledgeable.
Business response:
Thank you for the positive feedback, Christina!
Romeo was very polite and patient with… Romeo was very polite and patient with walking me through my request. He explained everything nicely.
Business response:
Thank you, Samuel! We're glad Romeo was able to walk you through your request. Feel free to reach out to us with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,040 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.