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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been meaning to open an ira with… I've been meaning to open an ira with itrust for some time but I constantly keep putting it off even after I created a log in back in 24. Today the senate banking committee voted for the clarity act to move for a vote in the senate. I finally pulled the pin and logged on to start but had questions. Then I remembered that a young associate with itrust named Jonathan had contacted me several months earlier concerning why I haven't started funding an account. I remembered that I saved his ... read more
Business response:
Thank you, Neil! We’re glad Jonathan was able to reconnect with you at the right time and help guide you through those final steps. We truly appreciate your trust in choosing us for your retirement investing journey. Please feel free to reach out with any additional questions.
String customer service I had several questions which Jimbo expertly navigated. He walked me through several transactions, ensured I had a proper understanding and was very professional. You're entire outfit offers excellent customer service. You platform is easy to navigate and fees are reasonable. I will recommend iTrust to associates.
Business response:
Thank you, Evan! We're glad you had such a positive experience with Jimbo. We appreciate your kind words. Feel free to reach out to us with additional questions.
I had a problem logging in with my… I had a problem logging in with my authenticator app and reached out to customer support. Jett was able to reset my 2FA for the next login after verifying my info. It was quick, painless and I'm back into my account. Thanks Jett for the white glove service!
Business response:
Thank you, Janice! We're glad Jett was able to reset. your 2FA and got you back into your account. Feel free to reach out to us with additional questions.
Andrew was so precise with his answer… Andrew was so precise with his answer when i asked him a question and was able to solve my issues right away..he knew right away ..thank you
Business response:
Thank you, Ellie! We're glad Andrew was able to assist you and resolve your issues. Feel free to reach out to us with additional questions.
Moving funds is a little bit of a… Moving funds is a little bit of a process but when I called to verify all paperwork was completed properly, Romeo was the rep that took the call. He was polite, easy to understand and verified all step were completed successfully. I appreciate customer service like this even though I don’t care for the process Romeo made the difference. Thank you
Business response:
Thank you, David! We're glad Romeo was able to assist you with the verification and make the process better. Feel free to reach out to us with additional questions.
Very Helpful… Thank you for the great customer service today. Josh is very knowledgeable and very helpful and fixed the issue I had with funding my account very quickly.
Business response:
Thank you! We're glad Josh was able to assist you and resolve your issue. Feel free to reach out with additional questions.
Customer service superstar Customer service superstar Rafael was knowledgeable, and clearly explained information that needed a bit of simplifying. Great experience.
Business response:
Thank you, Paul! We're glad Rafael was able to simplify things for you. Feel free to reach out with additional questions.
Josh was very friendly Josh was very friendly, efficient, helped me resolve my issues in a timely matter. I greatly appreciate his help and all Itrustcapital expert help. Thank you!
Business response:
Thank you! We're glad Josh was able to resolve your issues promptly. Feel free to reach out with any additional questions.
Worked with a guy named Andrew Worked with a guy named Andrew - he answered ALL my questions and was really patient with me and took the time to make sure I understood what he was saying. It was a very helpful, informative, call with a VERY attentive agent! Great place to do business with.
Business response:
Thank you, Nolan! We’re glad Andrew took the time to answer all of your questions with clarity. Please feel free to reach out with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,630 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.