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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Romeo answered Romeo answered. I am elderly and having a lot of problems getting into the site and working things out. He explained what I need to do and is very patient for my RMD. I have withdrawn that for several years from itrust but now can’t longer do that by myself and I’m having a lot of problems with the changes on the computer with Windows 11 it keeps blocking me or refusing to take calls. The accountant is wanting a 10 because it’s a 1090 that says 2025 on it and in filling out the form, of course this is 2026 and... read more
Business response:
Thank you, Gene! We’re glad Romeo was patient and took the time to explain everything while helping you navigate your RMD and account access. Please feel free to reach out with any additional questions.
iTrust is the best! iTrust is the best, your communication is something I never imagined could be in this day and age where everything is automated and run by AI. You are really helpful and great to work with! You deserve better than a 5 star rating!
Business response:
Thank you, DeVoy! It means a lot to hear that our communication and human support stood out. Please feel free to reach out with any additional questions.
Thanx for all ur help Thanx for all ur help! U were very thorough and patience with me. Thanx for the guidance!
Business response:
Thank you, Teresa! We're glad our team was able to thoroughly help you. Feel free to reach out to us with any other questions.
David and Itrust is really great Itrust is really great! And David was super helpful with my questions today. Thanks
Business response:
Thank you, Shane! We're glad David was able to address your questions. Feel free to reach out to us with any further questions.
Well done you guys are so talented and… Well done you guys are so talented and protective of your customers and this is what you deliver,all of you
Business response:
Thank you, Augusto! Delivering a high level of service is important, and it means a lot to know that stood out in your experience. Please feel free to reach out with any additional questions.
Very patient and understanding with my… Very patient and understanding with my non technical skills. Was very helpful and informative. Keep up the good work. Thanks again
Business response:
Thank you, Marvalyn! We're glad our team was able to assist you with everything. Feel free to reach out to us with any additional questions.
First time funding the account. wire… First time funding the account by wire with I trust capital, with the assistance of representative Rafael. He was patient and helpful with getting the banker and I through the process. Thanks again Rafael!
Business response:
Thank you, Joseph-Anthony! We’re glad Rafael was helpful while guiding you through your first wire transfer. Please feel free to reach out with any additional questions.
Francisco was great Francisco was great! He handled my issues right away and was fast and professional. Thank you Francisco for helping me with my withdrawal!
Business response:
Thank you! We're glad Francisco was able to resolve your issues. Feel free to reach out to us with any additional questions.
Ayrton was the most patient man with me… Ayrton was the most patient man with me do to me not being savvy with technology, he stayed with me until my issues were resolved, he didn’t give up on me and he was sooo kind in the process, tell you the truth I don’t see how he did it lol but he was a true professional at his job I can’t say enough good things about him. If anyone ever have a problem I hope they get Ayrton
Business response:
Thank you, Lloyd! We’re so glad to hear that Ayrton provided such dedicated support while helping you work through your issue. Please feel free to reach out with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,924 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.