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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No more confusion… I just had some housekeeping things to take care of that I didn’t quite understand and Romeo helped me out. He was knowledgeable, informative and professional. I look forward to having an extended relationship with you guys going forward.
Business response:
Thank you, Brian! We’re so glad Romeo was able to help you take care of those housekeeping items and provide support. Please feel free to reach out with any additional questions.
Great company to work with Great company to work with. Rafael helped me out and was very pleasant and knowledgeable. I highly suggest working with them.
Business response:
Thank you, David! We’re glad that Rafael was knowledgeable while helping you out. Please feel free to reach out with any additional questions.
Bobby was simply fantastic from start… Bobby was simply fantastic from start to finish.
Business response:
Thank you for the kind words, Robert!
Exceptional Service My experience with iTrust has been exceptional. Darya assisted me yesterday through a video verification call to make changes to my account and it was done in a matter of minutes. I really appreciate the safety protocols in place for clients. Thank you Darya for your prompt, concise friendly service with a smile. Much appreciated.
Business response:
Thank you, Shani! We’re so glad to hear that Darya was able to assist you efficiently during your verification call. Please feel free to reach out with any additional questions.
iTrust Exemplary Customer Service Customer service representatives are not created equal. While most strive to meet a client’s needs to the best of their capabilities, there are instances when one is fortunate to encounter an exceptional representative who is professional, product-knowledgeable, efficient, and exemplary in every conceivable way. Fortunately, Christopher Lee at iTrust Capital embodies this ideal. When challenges arose that required immediate and profound understanding of my concerns, he and his team addressed... read more
Actually had a live person call and ask… Actually had a live person call and ask if I needed help with anything regarding the account. Nice to see this level of customer services. Romeo polite and answered all my questions.
Business response:
Thank you! We’re so pleased that Romeo reached out and provided the kind of personal support that made a difference. Please feel free to reach out with any additional questions.
Francisco was prompt and professional Francisco was prompt and professional, making sure that I was aware of how the process would play out. Kudos to him.
Business response:
Thank you, Eric! We're glad Francisco was able to provide you visibility on the process. Feel free to reach out to us with any additional questions.
Excellent customer experience Romeo was courteous, knowledgeable and professional.All my questions and concerns were addressed professionally. GW
Business response:
Thank you, Greg! We’re glad that Romeo provided knowledgeable support while addressing all of your questions and concerns. Please feel free to reach out with any additional questions.
Expert Guidance I am so pleased and confident with iTrust that I opened a PCA and funded with an in-kind transfer from Kraken. Josh expertly guided me through the transfer that was completed in less than 10 minutes. I am so grateful for the level of professionalism and domain expertise that has an authentic Private Banking feel. Thank you Josh!
Business response:
Thank you, Todd! We’re happy to hear that your PCA setup and in-kind transfer went so smoothly. Please feel free to reach out to us with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,405 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.