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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Helpful Made a mistake while transferring some funds and Bobby was able to show my husband and I how to properly submit what we wanted.
I got a reminder call from David that… I got a reminder call from David that my traditional IRA was in the process of being funded to my Roth ira. David went to the process of getting my conversion form signed and submitted. Fuji was right on top of it and got my funds transferred from the traditional IRA to my Roth IRA. Thank you to both of you for doing such a great job!
Business response:
We appreciate you sharing your experience. We're glad the IRA funding process went smoothly, and we appreciate your acknowledgment of our team's efforts in assisting with the conversion form and fund transfer.
Satisfied customer since 2021 Been with iTrustCapital since 2021 and have no regrets. My favorite thing is their professionalism, response time and customer support. Their support page is also more helpful than any other I've encountered.
Business response:
We appreciate your continued trust since 2021! It's great to hear our professionalism and support meet your needs. Thanks for the positive feedback!
Stacey Liu was awesome Stacey Liu was awesome, very helpful and friendly, made the experience easy and fun.
Business response:
We're happy to hear that your experience was easy and fun. Thank you for your positive feedback!
Great customer service Great customer service. Romeo stayed on a phone call and helped me walk through a process to transfer funds from my Roth IRA at Equity Trust Company to my Roth account at iTrust.
Business response:
We're happy to hear that you received great customer service! We appreciate you sharing your experience.
I was transferring funds and had some… I was transferring funds and had some questions . Submitted my questions Jeffrey contacted me and followed up with all the answers I needed , Great service .. Thanks again ..
Business response:
We appreciate you sharing your feedback. We're happy to hear that your questions were answered and that you received great service. Thanks again.
Service fromMo/Mohammad was…professional and knowledgeable Service fromMo/Mohammad was professional and helpful. I will be recommending ITrust Capitol to others for sure. Also Mo's knowledge and patience was appreciated and trust building. A big thank you to Mo and all the professionals at ITrust Capitol
Business response:
We appreciate you sharing your positive experience! It's great to hear that the service was helpful and professional.
Costumer Service I’ve been working with Shawn Kay over the past few weeks to navigate transferring funds from my itrust account to another account because the TSP sent the funds to the wrong institution. Shawn has been very responsive and extremely helpful throughout the process. I was initially going to transfer all the funds out but decided to invest more with itrust because of his costumer service.
Business response:
We appreciate you sharing your experience. We're happy to hear that the support provided was so helpful.
So far so good!  I just made a call regarding the set up of my account and some login issues I was having. It turned out the login issues were user error… to my embarrassment. The person on the other end at iTrust was extremely helpful and quick with answers. No complaints other than I need to fix me!
Business response:
We appreciate you taking the time to share your experience. We're glad our team was able to quickly resolve your login issues.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 9,772 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.