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Johnson City Ford
- Car Dealers
- Johnson City, TN
About this business
Welcome to Johnson City Ford Lincoln! For the best automotive services in the Tri-Cities area, turn to Johnson City Ford. We proudly serve our neighboring customers in Johnson City, TN, along with our customers throughout the Kingsport, Jonesborough and Greeneville area. Since opening our doors for business, we have kept a steadfast commitment to fully satisfying the needs of our customers in all areas of our dealership. When you're shopping for a new Ford, quality used vehicle, excellent finance options, routine maintenan... read more
Location details
3519 Bristol Hwy, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
They sent this email out for me to review their service. It is now Wednesday night at 10:40 PM. They were supposed to be here at 9 AM on Tuesday. We’re still waiting. They haven’t bothered to show up or call to say that they’re going to be late. It blows my mind this Sheerer lack of customer service from the Ford dealerships here in East Tennessee
Communication wasn’t good. Services requested weren’t completed. I provided a diagnosis and supporting documentation from a previous Ford dealership with my requested repairs, however Johnson City Ford still charged me for a diagnosis that literally had the same information as my previous diagnosis, from the other dealership. Not to mention that my requested repairs weren’t completed, however I was still charged for diagnosing those issues. $2,100.. gone down the drain just to have my car for two weeks and I still left... read more
unwanted posts showing up in my feed
all of workers are horrible and have slick mouths but won’t say anything to your face.
Didn't provide GAP even though I asked and said they were giving me the dent repair warranty for free since I did the normal extended but charged me for it. The finance person was extremely rude and kept saying stuff like 'tik tok people probably told you what this is but I'll tell the truth' and 'your ceramic guy probably doesn't know what he is doing you can only trust us'. Just constantly talked down to. The sales person was fine however. Lied about a rebate then had to take a half day to sit up there for hours until they... read more
misled us about number of keys, and cost of getting replacement. $400 is not cheap. rear hitch had a lock in it which the dealership did not have a key for. We had to pay locksmith to have it removed. Dealer should have taken care of it, but refused.
Will not return to Johnson City Ford. Nothing but lies and deceit from beginning to end. Starting with typical lies about how much money they are losing on the sale. Then incredible level of deceit in rolling a service package into the monthly payment without disclosing. Had I not done the monthly payment calculation myself would have been take for hundreds of additional $/mo. Finally, car (2022 Ford Expedition) has significant front end issues (supposedly a clean carfax) to the extent that my local dealership found toe... read more
We bought a used vehicle September 2023. Was told after it went through the “inspection” that there was nothing wrong with it and it passed. Well fast forward 6 months and after an oil change at this location we were given a list of everything wrong with the vehicle😳. A month later the differential went out while we were driving and after 6 weeks it was fixed at local body shop. The car was way over priced which is on us for not negotiating more. And then over 1200.00 to fix the differential. Now the brakes are starting to... read more
avoid this place like the plague. worse car buying experience we have ever had. they tried backing out of things that were agreed on during making the deal, treated us like we were just a bother. the only good thing I can say is the salesman was nice. we won't be doing business with them kn the future.
Frequently asked questions about Johnson City Ford
How is Johnson City Ford rated?
Johnson City Ford has a 4.7 star rating with 5,510 reviews.
When is Johnson City Ford open?
Johnson City Ford is open now. It will close at 8:00 p.m.