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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not good. Property allowed guest to smoke pot just outside the door. Room door had a half inch gap
horrible the rooms smelled like must the location
horrible it was very outdated and the rooms stunk the area
Poor
Fair Building was not maintained, cracks in floor, doors dragging at bottom or hanging on top, patches in wall not painted, and smelled musty
Business response:
Hello Michael, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our ... read more
Bad
Terrible, do not waste your money! The entire place and room was disgusting. Wet carpet the entire stay. Smelled like mildew. No internet, no clean towels, nasty parking lot. Strong odor of cigarette and pot smoke. My 10 year old son's eyes were burning from the amount of smoke that was on the 3rd floor. This place needs to be shut down! There was nothing that was likeable about it.
Business response:
Hello Holly, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do no... read more
Bad The room was nasty couldn’t take a bath because the shower was dirty I wouldn’t put my dog in there to bath. the curtains was filthy the bed spreads was filthy unacceptable for anyone to stay there ! I was very unsatisfied nothing!!!
Business response:
Hello felicia, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we did not provide that for you. With current changes in place we are doing our best with what limited staff we have available. We hope to have a chance to serve you as a guest again in the future.
Poor Tub was rusted and room smelled funny. Breakfast was shut down early.
Business response:
Hello Malia, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.