This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
La Quinta Mesquite Texas It was dirty and old. The curtains were moldy amd torn and the flooring was coming up. The shower was old and basically caulked together and there was a large piece of the light fixture broken and on the floor. The beds were comfortable and breakfast was good.
Need some work done in the hotel The smell on the floor The 2nd floor reaped of doh smell.. and the bathroom needs work.
Business response:
Hello Cortonya, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.
filthy we did not stay the night and did not get a refund the room was filthy and the hotel was ran down nothing the property was filthy and the desk clerk was rude we did not stay after seeing the room and did not get a refund
Business response:
Hello Cameron, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this information has been forwarded to management to address promptly. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Bad
Disappointing the sheets were disgusting & people across the hallway were fighting each other really loud early in the morning woke us up
Business response:
Hello Butler, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Keep n mind I have 3 kids, THEY gave me wrong room bc THEY Overbooked double queen bed rooms 2nd floor definitely needs some work done. When you walk in to the hotel the first floor looks decent but once you enter the elevator it’s dirty in there then you get to second floor and get this humid bad odor. Dirty carpet smell.. Breakfast was very good. Had a large variety and cafeteria workers were super sweet and helpful.
Business response:
Hello Cindy, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.
Don't waste your money!!!! We had 3 different rooms. All of them smelled musty- had proof of animals having been in the rooms (chewed up furniture & wall trim), cigarette burns in the comforters, and dirty walls/ceilings. We ended up buying air freshener and leaving 30 mins after checking in. Unfortunately, they wouldn't give us a refund so we told them to use the $300 and start fixing up rooms. DO NOT RECOMMEND THIS PLACE. It was so grimy we didn't even want to sit on the beds. There was absolutely nothing to like- I would ... read more
Business response:
Hello Sara, It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.
Bad
Poor
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,750 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.