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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor it was not very clean poorly maintained and the hot tub was broke the air conditioner worked well and it was quite
Business response:
Hello Denise, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Not happy at all. Desk attendant did the best he could but proper servicing staff were never available to service our co bedding/comforter/pillowcases were not clean and looked to have fresh stains on them. Phone in the rooms did not work. They never provided us enough towels and service to correct issues was touching on nonexistent. location was close to pretty much everything we needed.
Business response:
Hello Guest, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Very Poor we’ll I didn’t like it smelled like cigarette’s & also the elevator smelled too when I got into room the bed sheets were stained & the remote didn’t work & also the toilet was dirty & stain & the shower curtain was sliding down & wetting the floor I almost fell down. Really nothing sorry and it’s a shame cause this was my first time visiting Dallas I thought I was gonna have a happy stay
Business response:
Hello Guest, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not... read more
Very Poor we’ll I didn’t like it smelled like cigarette’s & also the elevator smelled too? it was okay?
Bad
Bad
we didn’t stay in the room we left and went to the garland location it was nasty and the room was covered in black mold a 4 ft area of the roof was cut out and the jacuzzi didn’t work and that’s what I booked the room for nothing we ended up going to a different hotel
Business response:
Hello Colby, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,
Bad
Fair it was dirty from the time you pulled up in the parking lot! Trash & beer bottles were in the bushes! check in was smooth soon as we got in the Elevator it was so dirty & smelly! look as though it hasn’t been wiped down in weeks. we got off the elevator it was bags of trash all in the hallways beside the doors! I checked in at 4 . The office chair in our room look as though it had food stains in it from last year! the only thing that was great was the bed! our shower curtain was tore half way down! if you just wanna sta... read more
Business response:
Hello Erica, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.