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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing Being on the 3rd floor and my room had water leaking from the air conditioner and the room smelled of mildew. The staff was ok.
Business response:
Hello VERETTA, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this information has been forwarded to management to address promptly. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Needs a good cleaning!!!! Elevator, hallways and room dirty. Appears nothing is vacuumed or cleaned through the whole hotel. Free breakfast.
Business response:
Hello Jay Grindell, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Disappointing
Bad Bad smell when you walk in the building.. Smelled like water damage.. pool had blue tarp hanging up ..with work tools and wood laying around no one was working .. furniture looked dirty and water damaged.. everything needs cleaned and power washed Nothing
Business response:
Hello ZANAE, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,
Bad
Mildew Smell, Roaches in the rooms, DISGUSTING BREAKFAST, HORRIBLE The room had roaches in it. The guy that works front desk at night is not very friendly. Neither is the lady who work morning . I told her my room had bugs and all she did was provide the number to customer service. The breakfast is nasty the orange juice taste like it had no water mix in it . The milk for the cereal tasted old. The pool currently looks like a construction site since they are fixing the jacuzzi so you almost don’t wanna use the pool. The room... read more
Business response:
Hello Kenya, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Poor it was not very clean poorly maintained and the hot tub was broke the air conditioner worked well and it was quite
Business response:
Hello Denise, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Not happy at all. Desk attendant did the best he could but proper servicing staff were never available to service our co bedding/comforter/pillowcases were not clean and looked to have fresh stains on them. Phone in the rooms did not work. They never provided us enough towels and service to correct issues was touching on nonexistent. location was close to pretty much everything we needed.
Business response:
Hello Guest, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Very Poor we’ll I didn’t like it smelled like cigarette’s & also the elevator smelled too when I got into room the bed sheets were stained & the remote didn’t work & also the toilet was dirty & stain & the shower curtain was sliding down & wetting the floor I almost fell down. Really nothing sorry and it’s a shame cause this was my first time visiting Dallas I thought I was gonna have a happy stay
Business response:
Hello Guest, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not... read more
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,750 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.