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La Quinta Inn & Suites Fairfield
- Hotels
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Rooms
Business response:
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. Providing a comfortable and enjoyable stay for our guests is our top priority, and we regret that we fell short in your case. We would love to learn more about the specific concerns you had with our rooms so we can address them and improve. Your insights are invaluable in helping us create a better experience for future guests. If you're open to discussing your experience further, please feel f... read more
Business response:
Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet expectations, and we deeply apologize for any inconvenience you encountered during your stay. Providing a comfortable and enjoyable stay for our guests is a priority, and we are truly sorry that we fell short. Your comments are invaluable, and we will be addressing them internally to ensure improvements are made. If there's anything we can do to make this right, please do not hesitate to reach out. We appreciate your f... read more
Este lugar es malo para la reputación de Expedía. Este hotel es una vergüenza para Windham. Aquí confirman las habitaciones y cuando llega el huésped, no están disponible, no limpian las habitaciones, el área de desayuno está abandonada, pasillos y alrededores en malas condiciones, basura en los pasillos, los empleados te atienden sin esmero y se ven abrumados. El dueño de este hotel no le da mantenimiento y para terminar la palabra, Hotel le queda muy grande.
Business response:
Gracias por compartir sus comentarios. Lamentamos sinceramente que su estancia no haya cumplido con sus expectativas. Los problemas que encontró, desde la disponibilidad de la habitación hasta la limpieza y el servicio, son muy preocupantes, y le pedimos disculpas por la decepción y frustración que esto le haya causado. Tenga en cuenta que nos tomamos muy en serio las inquietudes de nuestros huéspedes y estamos trabajando para resolverlas con la gerencia y el personal para garantizar mejoras inmediatas. Su experiencia no ref... read more
Property was really dirty, bathroom didn't have soap or toilet paper, breakfast area didn't have lights and really really dirty.
Business response:
Thank you for sharing your feedback. We sincerely regret that your stay did not meet expectations. Cleanliness and proper amenities are fundamental to a comfortable experience, and we are deeply sorry for the shortcomings you encountered. Please know that we are addressing these concerns with our housekeeping and maintenance teams to ensure immediate improvements. Your feedback is invaluable in helping us enhance our services, and we truly appreciate your patience. We hope to have the opportunity to restore your trust in our... read more
Our room was not ready AFTER our check in time. The hotel property is not kept up with well. There is tape on walls for signs. The building is attached to an abandoned hibachi restaurant. Very odd. The free breakfast was crowded and messy.
Business response:
We appreciate you taking the time to share your experience with us. We sincerely regret the inconveniences you encountered during your stay, from delayed check-in to maintenance concerns and breakfast conditions. Providing a welcoming and well-maintained environment is our priority, and we apologize that we fell short in these areas. Please know that we are actively addressing these issues with our team to ensure improvements. Your feedback is invaluable, and we truly appreciate your honesty in helping us enhance our service... read more
Mediocre stay at unkempt and dodgy hotel I stayed here for two nights as I was attending the Beyoncé concert at MetLife. While the location was convenient enough and the price was rather affordable, that’s where the positives end. We arrived hours after check in and the room was still not ready for about 30 minutes. The room itself was okay, but the beds were uncomfortable and only came with two (mismatched) thin pillows. The hallways were a mess. It looked like they hadn’t been vacuumed in months, and guests often left bags... read more
Business response:
Thank you for taking the time to share your experience. We regret that your stay did not meet expectations and appreciate your honest review. While we’re glad our location was convenient, we are sorry that other aspects of your stay, including room readiness, cleanliness, and comfort, were not up to standard. We understand that a peaceful and well-maintained environment is essential for a great stay, and we sincerely apologize for the disturbances and inconveniences you encountered. Please know that we are actively working w... read more
A lot on the property is poorly maintained, a lot is falling apart, shower curtains aren’t even able to do what they’re intended to do. Dirty bed sheets as well. Half of the staff were really helpful and friendly, other half weren’t at all. Probably wouldn’t recommend this place unless you need something quick and cheap.
Business response:
Thank you for taking the time to share your experience. We sincerely regret that certain aspects of your stay did not meet expectations, particularly with cleanliness and maintenance. Please know that we are actively addressing these concerns to ensure our accommodations provide a more comfortable and well-maintained environment for our guests. We are pleased to hear that some of our staff members provided helpful and friendly service, though we regret that this was not a consistent experience. Guest satisfaction is our top ... read more
Not a clean hotel . The lobby and the path to the room has dirt on the carpet. I complained and they said busy day today ☹️ Bas Smell inside and AC was too noisy. Noise from ouside the room . We didn’t feel safe and checked out early. Breakfast was horrible.
Business response:
Thank you for taking the time to share your feedback. We are truly sorry that your stay did not meet expectations. Cleanliness, comfort, and safety are fundamental to a positive experience, and we deeply regret that we fell short in these areas. Please know that we take guest concerns seriously, and we are addressing these matters with our housekeeping and maintenance teams to ensure immediate improvements. Your feedback is invaluable in helping us enhance our services, and we appreciate you bringing these issues to our atte... read more
Curtains didn’t close, no tv remote, water running in tub, no microwave, no room service & no vacuuming in hallway 4 6 days!
Business response:
Thank you for sharing your feedback with us. We sincerely apologize for the numerous issues you encountered during your stay. The conditions you described do not reflect the standard of service and cleanliness we strive to provide, and we regret that we fell short in so many areas. Your concerns regarding the room amenities and the maintenance of common areas are extremely important to us, and we will be addressing them with our team immediately to ensure improvements are made. Your experience is not acceptable, and we deepl... read more
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 2.9 star rating with 4,727 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open tomorrow at 12:00 p.m.