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La Quinta Inn & Suites Fairfield
- Hotels
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Horrible experience. It was dirty, dark, unpleasant…
Business response:
We deeply regret hearing about your experience and sincerely apologize for the discomfort and dissatisfaction you encountered during your stay. The issues you’ve described regarding the cleanliness, lighting, and overall atmosphere are unacceptable and far below the standards we aim to maintain. Your feedback is very important to us, and we are committed to addressing these concerns urgently to ensure such issues are resolved. We take your comments seriously and will work diligently to improve our facilities and services. Th... read more
Hotel is not updated beds are old uncomfortable and noisy.Smelled like marijuana . Definitely stay else were.
Business response:
Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you had during your stay. The issues you mentioned, including the condition of the beds, the noise, and the unpleasant smell, are far below the standards we aim to provide for our guests. Your comments are invaluable in helping us identify areas that need immediate attention. We are committed to addressing these concerns and making the necessary updates to improve the comfort and overall experience for our guests. We deeply r... read more
Disgusting, dirty, drug addicts and prostitutes everywhere. Chips in bed, bed sheets inside out, rude staff. Wouldn’t ever recommend.
Business response:
Thank you for sharing your feedback. We are deeply sorry to hear about your experience and sincerely apologize for the issues you encountered during your stay. This is not the standard we strive for, and we take your comments very seriously. Please know that we are addressing these concerns immediately to ensure such situations do not happen again. Your feedback is invaluable to us, and we hope to have the opportunity to regain your trust in the future.
Awful. Dirty. Smelly. Never got fresh towels when i asked multiple times. Staff was not friendly. And there was also an electrical fire and staff was not accommodating.
Business response:
Thank you for your feedback. We are deeply sorry to hear about your disappointing experience during your stay. The issues you mentioned, including cleanliness, service, and the response to the electrical fire, are unacceptable and not reflective of the standards we strive to maintain. Please accept our sincerest apologies for falling short in providing you with a comfortable and safe stay. Your concerns have been shared with our team to ensure immediate improvements are made. We truly regret that we failed to meet your expec... read more
We stayed here for 2 nights, As we checked in the room the bathtub was full of dirty water. We were given another room but its still dirty. Floors are sticky The pictures from there website is different feom the real property , the while premises is dirty. I will never stay here in this hotel.
Business response:
Thank you for taking the time to share your feedback. We deeply regret that your experience did not meet expectations and sincerely apologize for the cleanliness issues you encountered, including the condition of the rooms and floors. We also understand how frustrating it must have been to feel the property did not match what was portrayed online. These concerns are being taken very seriously, and our team is actively working to address them to prevent similar situations in the future. Your feedback is invaluable in helping ... read more
It feels like a shelter in a hotel
Business response:
Thank you for taking the time to share your experience. We deeply regret that your stay did not meet your expectations and that you left with such an impression of our property. Your feedback about feeling that it "feels like a shelter in a hotel" is concerning, and we take it very seriously.Our team works hard to create a welcoming and comfortable environment for our guests, and we are disappointed to hear that we fell short in your case. Please know that we are reviewing your comments and evaluating how we can address any ... read more
Business response:
Thank you for taking the time to share your feedback with us. We truly appreciate your input as it helps us improve and provide better experiences for our guests.We are sorry to hear that your stay did not meet your expectations. Your review is being taken seriously, and we are working diligently to address it. Our goal is always to deliver a comfortable and enjoyable experience, and it's clear that we fell short in your case.We would love the opportunity to make things right. Please feel free to reach out to us directly so ... read more
The breakfast can be improved
Business response:
Thank you for taking the time to share your feedback and for giving us a 4 out of 5 rating! We’re delighted that you had a positive overall experience with us, but we understand that breakfast didn’t quite meet your expectations.We truly value your input and will take your suggestion into account as we continually work to enhance our offerings. Your feedback helps us improve, and we’d love the opportunity to wow you with an even better experience during your next stay.
This hotel stay was horrible. I had to stay a week there and the rooms were dirty hair stains on the sheet broken table. Also, they had Kids run up and down the hallways people arguing I would never go back to that hotel again
Business response:
Thank you for sharing your detailed feedback. I'm truly sorry to hear about your disappointing experience and the issues you encountered during your stay, resulting in a 2 out of 10 rating. Please accept my sincerest apologies for the inconveniences you faced.It's unacceptable that the cleanliness of your room was below standard, with hair stains on the sheets and a broken table. Additionally, the disturbances caused by children running in the hallways and guests arguing are certainly not conducive to a restful stay. I regre... read more
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 2.9 star rating with 4,727 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open tomorrow at 12:00 p.m.