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La Quinta Inn & Suites Fairfield
- Hotels
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I was injured in a hotel and no one helped me. I am going to file a complaint with the police.
No housekeeping They did not house keeping service furimg my tonight stays.
Business response:
Thank you for sharing your feedback. We sincerely apologize for the lack of housekeeping service during your stay. We understand how important this aspect is for a comfortable experience, and we are truly sorry for the inconvenience caused.Your feedback is valuable to us, and we will ensure that this issue is addressed promptly to prevent it from happening in the future. We appreciate your understanding and hope to have the opportunity to make things right on your next visit.If there is anything else you would like to discus... read more
No one was available to help with any service!
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize for the lack of assistance and service you experienced during your stay. This is not the standard of service we aim to provide, and we regret that we fell short in this regard.Your comments are important to us, and we will ensure that our team is made aware of this issue and that measures are taken to prevent it from happening in the future. We appreciate your patience and understanding and hope to have the opportunity to provide you with a better e... read more
The property did not look like the pictures online. false advertisement. the breakfast had limited options. the coffee was great.
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize for the discrepancies you experienced between the online photos and the actual property. We understand how important accurate representation is and regret any inconvenience this may have caused. Your feedback regarding the limited breakfast options is also noted, and we will work on improving our offerings.On a positive note, we're glad to hear that you enjoyed the coffee. Your comments are valuable to us, and we will use them to enhance our service... read more
No local channels to watch. Roku is horrible. Moved out of state and returned to visit family and could t enjoy local new or regular tv. Only streaming episodes. And the heat was broke. Heat would not shut off. Became a sauna. Room next to electric room and constant noise coming from it
Business response:
Thank you for taking the time to share your feedback. We deeply regret that your stay did not meet your expectations and that you encountered multiple issues, including the lack of local channels, the broken heating, and the noise from the nearby electric room.We understand how important it is to have a comfortable and enjoyable stay, and we're truly sorry for the inconvenience you experienced. Your comments are invaluable to us as they highlight areas where we need to improve. We are currently addressing the issues you ment... read more
The longer i was in the room the worse it looked I did not stay longer than 10 minutes
Business response:
We sincerely apologize for the negative experience you had during your brief stay. Your feedback is extremely important to us, and we're very sorry that we did not meet your expectations.We take all feedback seriously and would like to understand more about what went wrong so that we can make necessary improvements. Please feel free to reach out to us directly at [your contact information]. We hope you will give us another chance to provide you with a better experience in the future.
We stayed here for two weeks and the room was not cleaned even once. We requested the room to be cleaned 4 times and each time were met with bad attitude but still were told it will be cleaned and it wasn’t.
Business response:
Thank you for bringing this to our attention. We deeply apologize for the inconvenience you faced during your stay. It is unacceptable that your room was not cleaned despite multiple requests and that you were met with poor attitude from our staff. This is not the standard of service we aim to provide.Your feedback is extremely valuable to us, and we are taking immediate steps to address these issues with our housekeeping team. We are committed to ensuring that this does not happen again. If you could reach out to us directl... read more
Disappointed I didn’t want to stay at LaQuinta so I chose Ramada online…turns out it was the old LaQuinta! The outside was painted but the rooms were still in bad shape. Mold in the bathroom and old dirty shower. Disappointed.
Business response:
Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced during your stay. Your comments about the room conditions, including the mold in the bathroom and the dirty shower, are very concerning to us, and this is not the standard we aim to provide.We understand how important it is to have a clean and comfortable environment, and we regret that we fell short in this instance. We are taking your feedback seriously and will address these issues immediately with o... read more
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 2.9 star rating with 4,727 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open tomorrow at 12:00 p.m.