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Lamps Plus

4.4

About this business

Location details

18989 Hawthorne Blvd, Torrance, CA, 90504, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.4593 reviews
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Nancy B.'s profile image
Nancy B. 
rating
3 years ago

I recently called Lamp Plus in Torrance because a glass piece from my beautiful chandelier had come apart. I needed to find out if someone could repair it or find a replacement part. Luckily I was called back by Rhod, a sales associate. I sent him a photo of my chandelier ) which is 20 years old) and he took the time to find the manuel for the chandelier with a schematic of all the glass components. He also gave me the name of a person who cleans chandeliers and who could possibly replace the glass piece. I so appreciate his... read more

Carmen R.'s profile image
Carmen R. 
rating
3 years ago

This review is specifically for the service we received from Bamby and Shirley. These ladies were patient, attentive and helped us choose a chandelier for our home. We didn't really have a direction or style we wanted and Bamby was truly helpful. We will shop here again and can't wait to receive what we ordered. 

Patti B.'s profile image
Patti B. 
rating
3 years ago

While scouting out a couple of new ceiling fans, the frustration of not finding exactly what we wanted was becoming a nightmare. Driving north on Hawthorne Blvd I spotted Lamps Plus. Previously, I was told they did not carry the type of fans I was looking for, however, they were online at Lamps Plus so perhaps now they are also in the store. Meeting Devyn turned out to be the best part of my day ! She was the first person I saw when I walked in. Devyn is a decorator and she instantly knew what we wanted, needed and most... read more

Scott A.'s profile image
Scott A. 
rating
3 years ago

Wanted to give this location a five star rating. I was helped specifically by the salesperson Alicia but I will say everyone I spoke with was helpful and friendly. They helped me find exactly what I was looking for, and were able to point out the different options that fit my specific situation. I purchased it, and when I found out it didn't work for my space (due to issues with the space, not the product), I was able to return the product to the location incredibly quickly and easily, probably the easiest return I've eve... read more

Tim H.'s profile image
Tim H. 
rating
3 years ago

Wanted to share a positive note. Our experience today was fantastic. We were skeptical that our ceiling fan needs would be met. Then we met a floor rep who was solution oriented. The rep allowed us to browse while remaining available for questions of stock, options of color and size. Our rep was superb in noting our preferences and matching our room sizes and ceiling heights with what was going to work. Heidi, thank you. Lamps Plus - Torrance - THANK YOU! This was a very pleasant experience. 

Business response:

Great to hear from you! Thanks so much for the comments and your visit, we hope that you will enjoy your new ceiling fan. 

Sheila B.'s profile image
Sheila B. 
rating
3 years ago

This rating is so high because one employee, Mencleck saved the day. I walked in with a broken shade from a vintage lamp and an oversized light bulb I had never seen before. I was about to go and look around for two ceiling fans, but was discouraged by the person who greeted me, who ushered me to the front counter for help. She let me know the store doesn't carry shades like the one I needed. I tried to explain I wanted to look around first in case I wanted to buy something. Instead, I decided to just see about the repla... read more

Business response:

We appreciate your feedback and comments, thanks so much, and we hope to see you again soon! 

Stephanie C.'s profile image
Stephanie C. 
rating
3 years ago

Deyvn was so informative and super polite. She made the experience fun. I'd recommend Lamps Plus to my family and friends 

Rebecca G.'s profile image
Rebecca G. 
rating
4 years ago

Excellent service today from Marcus M at Lamps Plus!! Above and beyond! Looking forward to coming back for future purchases. 

Tory J.'s profile image
Tory J. 
rating
4 years ago

Very amazing customer service team! I needed a replacement bulb cover from one of their fixtures and found it no problem and at an amazing price! Fran and Alexander helped me out! Keep it up. 

Frequently asked questions about Lamps Plus

How is Lamps Plus rated?

Lamps Plus has a 4.4 star rating with 593 reviews. 

When is Lamps Plus open?

Lamps Plus is open now. It will close at 8:00 p.m.