Lamps Plus

Tim H. 

on Yelp

3 years ago

Wanted to share a positive note. Our experience today was fantastic. We were skeptical that our ceiling fan needs would be met. Then we met a floor rep who was solution oriented. The rep allowed us to browse while remaining available for questions of stock, options of color and size. Our rep was superb in noting our preferences and matching our room sizes and ceiling heights with what was going to work. Heidi, thank you. Lamps Plus - Torrance - THANK YOU! This was a very pleasant experience. 

Sheila B. 

on Yelp

3 years ago

This rating is so high because one employee, Mencleck saved the day. I walked in with a broken shade from a vintage lamp and an oversized light bulb I had never seen before. I was about to go and look around for two ceiling fans, but was discouraged by the person who greeted me, who ushered me to the front counter for help. She let me know the store doesn't carry shades like the one I needed. I tried to explain I wanted to look around first in case I wanted to buy something. Instead, I decided to just see about the repla... read more

Stephanie C. 

on Yelp

3 years ago

Deyvn was so informative and super polite. She made the experience fun. I'd recommend Lamps Plus to my family and friends 

Rebecca G. 

on Yelp

3 years ago

Excellent service today from Marcus M at Lamps Plus!! Above and beyond! Looking forward to coming back for future purchases. 

Tory J. 

on Yelp

3 years ago

Very amazing customer service team! I needed a replacement bulb cover from one of their fixtures and found it no problem and at an amazing price! Fran and Alexander helped me out! Keep it up. 

Monique M. 

on Yelp

3 years ago

I don't usually write reviews, but I feel the need to highlight the EXCEPTIONAL customer service I received from Bambi, the store manager, and Tatyana, my sales associate, at the Torrance Lamps Plus. They truly went above and beyond to help me find the perfect chair to match my existing sofa. This was no easy task! I must have gone to the store 3 or 4 times and each time they would help me carry around pillows from my sofa and cushions from the store from place to place, even going outside, to see how they matched in vario... read more

Pauline M. 

on Yelp

3 years ago

Very nice floor representatives. They have an array of lamps and other furniture and decors. They have a lot of things on sale - fantastic design and quality at a low price. And they were busy on a Sunday [Mother's Day] afternoon - people must love this place. I will definitely go back! 

K K. 

on Yelp

3 years ago

It's so easy to order things online that sometimes I just don't even consider going into stores anymore. But after looking for two months (I'm picky) for the right ceiling light, ordering three different potential ones online only to return them, I should have just gone into Lamps Plus. I was greeted at the door, asked if I needed help, offered information that changed my criteria for a "perfect" light and my lamp was brought out to the front without me asking! Seeing it in person was so helpful, and I'm so happy with the wh... read more

Joyce A. 

on Yelp

3 years ago

Bambi helped me when I purchased the Skye couch from Lamps Plus. Even though I ended up returning the couch, I wanted to leave a review for Bambi's exceptional customer service. There were some hiccups with the delivery and Bambi went above and beyond to find solutions--she even planned to get two of her employees to come help with the delivery (since there was an issue with the white glove delivery) and was planning to pay them out of her own pocket to help me. Even though they didn't end up coming, the fact that Bambi was ... read more