Lamps Plus

Freddie B. 

on Yelp

4 years ago

After contacting Customer Service, the store manager Mr. Zuazo, reached out to me within a couple of days after my complaint. After our discussion related to my issue, he gave me money to cover my electricians standing fee for waiting for me to return my first fan I purchased and return with the new one. I am very satisfied with the solution, and the managers focus to make things right for me. Thanks so much!! 

J B. 

on Yelp

4 years ago

Incredibly knowledgeable/helpful staff. Heidi Fernandez helped me understand how the right fan can make a massive impact on my non-air conditioned house!!!! I went back to her for two more fans directly after! Who knew?!?! Heidi did. I am grateful. Installation was a breeze and the customer service has been excellent post install. Highly recommend! 

Giselle D. 

on Yelp

5 years ago

I am more than satisfied with my experience at this store. I found a beautiful floor lamp and was fortunate that Meneleck was around to help me out. He answered all of my questions diligently and was extremely patient in helping me select the right light bulbs for my lamp. Thank you Meneleck! 

Tomas S. 

on Yelp

5 years ago

Ana, she is always friendly, she does an excellent customer service, she is the reason that my wife and I love to shopping at North Hollywood location. Great store, I recommended it to family and friends. 

Beth G. 

on Yelp

5 years ago

I want to recognize Heidi Fernandez, an employee of this location who went above and beyond her responsibilities. I cannot say enough amazing things about her skills and abilities. My husband and I went to look for lamps at the Lamps Plus and met Heidi. After talking to her for a long time and realizing we really needed some expert advice, she offered to do an in home consult (pre- Covid) as we were "challenged" in knowing how to best select the right lighting for multiple rooms. She came over as promised and was such a ... read more

David M. 

on Yelp

5 years ago

Anna is so great she is warm, friendly and is always smiling her positive energy rubs off on customers ,the store is amazing and parking is pretty good here ... 

Dawn Y. 

on Yelp

6 years ago

Walked into this place to get ideas and see if we could find a ceiling fan for our bedroom. They had a lot of them but didn't quite see what we were looking for. It was worth going in and seeing what they had and all the different ones they had. Some of the items were a little bit gaudy for my taste. 

Monica V. 

on Yelp

6 years ago

Immediate text reply. Shirley J. Held 2 lamps. Looked for table lamps certain style. Fast texting back and forth. Awesome. Ask for Shirley. Alexander H. wrapped 2 floor sample lamps AND found shades and boxes styles. Helped my husband to put them to the car. SERVICE SERVICE SERVICE. With sincere smiles. 4 lamps in less than 40 minutes. Excellent experience and fair value 

Claudeen L. 

on Yelp

6 years ago

My husband and I had an excellent experience purchasing a new chandelier at the Torrance Store. Our Lighting Associate, Anna Trejo was so knowledgeable in helping us find the right size and style we were looking for. She also arranged for an electrician to come and install the fixture for us, Sam did a great job. I would highly recommend this store and Lighting Associate, Anna.