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Lamps Plus

4.4

About this business

Location details

18989 Hawthorne Blvd, Torrance, CA, 90504, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.4584 reviews
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Craig Y.'s profile image
Craig Y. 
rating
4 years ago

Located on the corner of Hawthorne and 190th in Torrance. There is only one way to enter and exit which is off 190th. Came here for light bulbs for our chandelier in the dining room since almost all places are mainly selling LEDs it getting tougher to find non LED bulbs. Luckily they had a few left here. The lady who helped me was great she was able to find what I was looking for with limited info since I only had the package of the bulbs which was from a few years ago so of course it was outdated. Overall had a good experie... read more

Valerie O.'s profile image
Valerie O. 
rating
4 years ago

I was warmly greeted by Bambi who I later learned was the Manager. She was extremely helpful. Her suggestions were definitely taken into consideration. As I continued to browse the store on my own I was greeted by Heidi. As I was staring at a bathroom light fixture it seemed that she was reading my mind. She spent a good amount of time with me. She was able to find just what I wanted. I left the store very pleased and excited. A huge thank you to these ladies for their professionalism and personalized assistance. 

Freddie B.'s profile image
Freddie B. 
rating
4 years ago

After contacting Customer Service, the store manager Mr. Zuazo, reached out to me within a couple of days after my complaint. After our discussion related to my issue, he gave me money to cover my electricians standing fee for waiting for me to return my first fan I purchased and return with the new one. I am very satisfied with the solution, and the managers focus to make things right for me. Thanks so much!! 

Business response:

Hi Freddie, We appreciate you bringing this to our attention, we will forward this review to our management to be further looked into. In addition, we would kindly ask that you reach out to us via email at community@lampsplus.com and we will be in touch. Thank you, Lamps Plus 

J B.'s profile image
J B. 
rating
5 years ago

Incredibly knowledgeable/helpful staff. Heidi Fernandez helped me understand how the right fan can make a massive impact on my non-air conditioned house!!!! I went back to her for two more fans directly after! Who knew?!?! Heidi did. I am grateful. Installation was a breeze and the customer service has been excellent post install. Highly recommend! 

Giselle D.'s profile image
Giselle D. 
rating
5 years ago

I am more than satisfied with my experience at this store. I found a beautiful floor lamp and was fortunate that Meneleck was around to help me out. He answered all of my questions diligently and was extremely patient in helping me select the right light bulbs for my lamp. Thank you Meneleck! 

Tomas S.'s profile image
Tomas S. 
rating
5 years ago

Ana, she is always friendly, she does an excellent customer service, she is the reason that my wife and I love to shopping at North Hollywood location. Great store, I recommended it to family and friends. 

Beth G.'s profile image
Beth G. 
rating
5 years ago

I want to recognize Heidi Fernandez, an employee of this location who went above and beyond her responsibilities. I cannot say enough amazing things about her skills and abilities. My husband and I went to look for lamps at the Lamps Plus and met Heidi. After talking to her for a long time and realizing we really needed some expert advice, she offered to do an in home consult (pre- Covid) as we were "challenged" in knowing how to best select the right lighting for multiple rooms. She came over as promised and was such a ... read more

David M.'s profile image
David M. 
rating
5 years ago

Anna is so great she is warm, friendly and is always smiling her positive energy rubs off on customers ,the store is amazing and parking is pretty good here ... 

Dawn Y.'s profile image
Dawn Y. 
rating
6 years ago

Walked into this place to get ideas and see if we could find a ceiling fan for our bedroom. They had a lot of them but didn't quite see what we were looking for. It was worth going in and seeing what they had and all the different ones they had. Some of the items were a little bit gaudy for my taste. 

Frequently asked questions about Lamps Plus

How is Lamps Plus rated?

Lamps Plus has a 4.4 star rating with 584 reviews. 

When is Lamps Plus open?

Lamps Plus is open now. It will close at 8:00 p.m.