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18989 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I don't usually write reviews, but I feel the need to highlight the EXCEPTIONAL customer service I received from Bambi, the store manager, and Tatyana, my sales associate, at the Torrance Lamps Plus. They truly went above and beyond to help me find the perfect chair to match my existing sofa. This was no easy task! I must have gone to the store 3 or 4 times and each time they would help me carry around pillows from my sofa and cushions from the store from place to place, even going outside, to see how they matched in vario... read more
Business response:
Wonderful to get your feedback and comments, we appreciate hearing from you!
Very nice floor representatives. They have an array of lamps and other furniture and decors. They have a lot of things on sale - fantastic design and quality at a low price. And they were busy on a Sunday [Mother's Day] afternoon - people must love this place. I will definitely go back!
Business response:
We look forward to you visiting with us again soon! Thanks for all the comments.
It's so easy to order things online that sometimes I just don't even consider going into stores anymore. But after looking for two months (I'm picky) for the right ceiling light, ordering three different potential ones online only to return them, I should have just gone into Lamps Plus. I was greeted at the door, asked if I needed help, offered information that changed my criteria for a "perfect" light and my lamp was brought out to the front without me asking! Seeing it in person was so helpful, and I'm so happy with the wh... read more
Bambi helped me when I purchased the Skye couch from Lamps Plus. Even though I ended up returning the couch, I wanted to leave a review for Bambi's exceptional customer service. There were some hiccups with the delivery and Bambi went above and beyond to find solutions--she even planned to get two of her employees to come help with the delivery (since there was an issue with the white glove delivery) and was planning to pay them out of her own pocket to help me. Even though they didn't end up coming, the fact that Bambi was ... read more
Business response:
Great to hear that feedback, thank you for the comments, we appreciate it.
Visited this store today to try and find new lamp shades for the two vintage lamps I just bought. We were paired with Mencleck to help us look at the different shades and they were extremely helpful and patient, as we were asking lots of questions and ultimately decided to come back with the lamps to see the shades available with them. I will definitely be returning to this location and would recommend asking for Mencleck if you need help!
Business response:
Hi Emma - thanks for your visit and comments. we add designs all the time to our store display, so we invite you to come back and visit soon to see what's new. Thank you again!
I love shopping at this Lamps Plus location! Everyone is super friendly and helpful. So much design inspiration all throughout the store. Everyone who works behind the counter are super helpful when I need light bulbs or when I come in with a return. Recently, I had an interaction with the Manager, Randy Nelson who is a gem. He went over and above to resolve my shipping issue. I tell everyone I know to go to Lamps Plus for lighting and home accessories.
Alicia is amazing! We got all of the lighting that we needed all from one place. It was a great experience, and the deals and selection are incredible. There is a light for every room in the house in every imaginable style. Alicia gave us time to look around before approaching us. I like when the agents give the buyer some time to soak it in. It is definitely overwhelming to walk into this store because the huge amount of inventory that they have. Alicia was well versed in the appropriate fixture dimensions for certain rooms... read more
Heidi at Lamps Plus is an Interior Design Consultant and Decorative Lighting Specialist. My mother provided ideas and pictures in effort for decorating advice. Heidi's expertise, professionalism, thoroughness, and warm-hearted spirit resulted in a exciting purchase. Heidi's superb customer service is greatly appreciated.
Went in to get ideas for a porch light replacement. The whole team was very responsive and Christian made sure to answer all our questions.
Lamps Plus has a 4.4 star rating with 589 reviews.
Lamps Plus is open now. It will close at 8:00 p.m.