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LBS Financial Credit Union
- Credit Unions
- Long Beach, CA
About this business
For over 85 years, LBS Financial has been committed to serving the local area, focused on connecting families, neighbors, and our community with paths to success. It’s through a shared purpose and common goals that we connect with our Members while providing access and direction to make their financial dreams a reality. We work hard to always do what’s right for our Members. Our Members enjoy outstanding value in their day-to-day banking at LBS Financial through our competitive rates, low fees, and convenient account access.
Location details
4341 E 10th St, Long Beach, CA, 90804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
LBS is a pretty good bank. The service is mostly friendly & helpful as allowed... But the policy's are unfair (wait time for check holds)Are not very helpful for small business transactions.
Business response:
Thanks for taking the time to share your experience! We are sorry to hear you had an issue with our policy regarding check holds. We will be reaching out to you to find out more information about the issue you've experienced and how we might be able to resolve for future.
When I moved here 6 years ago, I needed a credit union that was linked with my old one in AZ. This one was suggested & I've never been sorry. Friendly people. Excellent selection of services. I will never do business with a bank as long as there are credit unions like this one available.
Business response:
Thanks for the kudos, Jill! We are glad someone suggested us to you and we are able to meet your needs. We look forward to helping you reach your financial goals in future.
I accidentally stumbled across the Yelp page for my credit union and was surprised by the mediocre rating. I have had an account with LBS Financial Credit Union for many years and, in terms of customer service, they are by far the best financial institution I have ever encountered. Staff is knowledgeable, helpful, friendly, and sincere, both in-branch and at their customer service line. They have resolved problems for me, some of my own making, and provided services that other banks and credit unions refused. Staff have ... read more
Business response:
Thank you for your kind words! Member service is a key pillar at LBS Financial and we love hearing stories like yours. We look forward to serving you again in the future!
A++++++ service!!! Elvia assisted me in opening a new checking account. She was friendly, knowlegable, and very efficient. All banking associates in the world need to be exactly like her!!!!!!! She explained everything, and even even helped me set up my online banking. So excited to be a part of this credit union!!!!
Love Love Love this Bank!! Great customer service. Good rates. Nice employees. Greet you when you come in.
Not sure where the Call Center is located, but today Tory made me glad to be a member of LBSFCU. She was professional, knowledgeable, helpful and friendly as she handled all of my telephone business. She helped me learn to better navigate the website and resolved my issues. She provided outstanding service!
Business response:
Thank you, Lucas, for letting us know about the wonderful service you received from Tori-Ann. We will be sure to pass your kind note along to her and her supervisor.
I switched over to this Credit Union a few years back when B of A and all of the other major Banks were all raising their ridiculous fees and charges for basic services. I received not only free checking and savings( B of A charges you a monthly $5 service charge for a savings account with less than $600). Not only were the accounts free, I earn interest on the balances of both monthly. They reminded me of the small local Banks back home, after a few months, the employees actually remembered my name and spoke to me as a per... read more
Business response:
Thank you very much for your kind words and wonderful review, Michael. We look forward to seeing you in the neighborhood soon!
A lot of time has passed since my first review. A substantial number of transactions via phone and in person have occurred with LBSFCU since my initial interaction via Ruby. I am happy to report that by and far they have been satisfactory. The service has a more personable feeling and if you are a victim of checking/debit card fraud as I have been twice in the last 12 months... they get five stars. My most recent visit around July 5th after my atm card and password were skimmed and $800 withdrawn from my savings acct. The yo... read more
Business response:
Dear Stan, We are so sorry we missed the mark on your first experience with LBS Financial Credit Union. I will contact you to discuss your situation and answer some of the questions you had about your experience at our East Long Beach branch. Heather S.
Okay, I see a lot of negative reviews, and except for the person who doesn't get how loans and interest works, I kind of agree. I a small CU and most issues are dealt with by an individual and sometimes that individual is maybe not seeing things your way (or even having a bad day and being pissy). That can make for some difficulties if you are a person who may overdraw, or have other problems (like me). But this is also what make LBS so fantastic. It's Personal! In this go-go-go automated age with it nearly impossible to spe... read more
Frequently asked questions about LBS Financial Credit Union
How is LBS Financial Credit Union rated?
LBS Financial Credit Union has a 4.9 star rating with 222 reviews.
When is LBS Financial Credit Union open?
LBS Financial Credit Union is closed now. It will open tomorrow at 9:00 a.m.