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LBS Financial Credit Union

3.8

About this business

Location details

4341 E 10th St, Long Beach, CA, 90804, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.8367 reviews
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Susan F.'s profile image
Susan F. 
rating
10 years ago

I opened an account here when I recently moved to Long Beach. The woman opening my account was helpful, efficient, and explained all my options. The teller that I dealt with before I joined was so friendly and helpful that I was moved to open an account immediately. I have used their apps, online bill pay, and automatic deposit and they have all worked flawlessly. Sometimes when I go into the bank I wait for 3-5 people ahead of me, but the line moves fast. On off hours, I don't wait at all. The tellers are very friendly... read more

Aubree J.'s profile image
Aubree J. 
rating
12 years ago

After reading a few posts on here it would seem that the people are satisfied with lbcu but that they dont rate it higher than three stars for whatever reason. They are so friendly and helpful as well as they give free notoriety service to anyone. Plus its a freaking credit union who does not have to answer to share holders wich makes it a more sustainable not for profit company. 

Joe K.'s profile image
Joe K. 
rating
12 years ago

Plenty of parking, security is present... Walk up window and inside service windows. Experienced some minor issues with customer service in the past, addressed the issue in writing and received a sincere apology. For the most part, the service tellers are very helpful answering questions and are polite. Can get a little hectic at times though with foot traffic but overall, my hard earned money have been happy calling LSBFCU home now for over 12 years now. (Now I have my mattress all to myself) 

paul s.'s profile image
paul s. 
rating
13 years ago

I used LBS to finance a motorcycle purchase. I applied for credit at my motorcycle dealer, and the dealership used LBS as my lender for my bike loan. So, I'm not really a checking/savings customer. Rather, they are just my finance company for my motorcycle. I can't comment on service, but the rate I got financed at was OUTSTANDING, below the lowest I could find. Service wise, I have no need to call them as I just send them a payment every month for my payment, and they mail me a statement afterwards. They want me to sign... read more

Business response:

When you financed your motorcycle through LBS Financial you also became a Member of our Credit Union which included the opening of a Share Savings account (this is your Membership in the Credit Union). This savings account gives you access to online banking to check your loan balances. We can also set up the automatic payments for you if you'd like from an account outside the Credit Union to your loan. Let us know if we can help further! 

Shane D.'s profile image
Shane D. 
rating
14 years ago

As an added bonus, and as a comment to people who would like to move to this credit union but don't want to give up easy ATM access: every 7-11 ATM machine carries zero fee when using your LBS card. You can only withdraw money or look at your balance (or maybe transfer cash too?), so you still have to truck to a branch to make a deposit (no convenient downtown branch). But still. I couldn't be happier with my liberation from what had obviously become a hostile banking environment at all the majors. 

Ashleigh E.'s profile image
Ashleigh E. 
rating
15 years ago

I had to take some stars away from my beloved credit union. About two months ago, they sent me a advertisement for their Labor Day Used Car Sale - which was really convenient considering I was in the market for a new car. How perfect, I thought. I'll be able to get a car at a good price and get funding from the credit union that I trust. I'm sure you can guess at what is coming. It didn't quite work out that way. I went to the sale and found a cute 07 Mazda3 in my price range and with low mileage. We went for a test drive ... read more

Jessica G.'s profile image
Jessica G. 
rating
15 years ago

Very convenient location with a large parking lot and even street parking too. The ATM's are really easy to get to. They have great rates and helpful employees. Couldn't ask for any better! 

sheri s.'s profile image
sheri s. 
rating
15 years ago

There really isn't too much to say about LBS Financial Credit Union, they get your transaction taken care of...not with a smile...not with a thank you...and if you are looking for somebody to tell you to have a great day you had better try a Wal-Mart greeter. There is a walk-up window outside so you don't have to stand in the long line inside...you can wait it out in the sun instead. I appreciate this credit union because they service you quick...they want to get to the next customer just as much as you want to get out of th... read more

Melody V.'s profile image
Melody V. 
rating
16 years ago

I like this place. Just by looking at it from the outside in, and having the one-to-one customer service is actually a great relief for me than to deal with the financial institutions that try to fit the modern mold of banking. Upon walking in, there is your security guard and a front desk for information. Having someone at the front is helpful especially when you have a quick question like asking for your account number. There are no empty desks, so you know someone is always working at it. And there is a feeling of home w... read more

Frequently asked questions about LBS Financial Credit Union

How is LBS Financial Credit Union rated?

LBS Financial Credit Union has a 3.8 star rating with 367 reviews. 

When is LBS Financial Credit Union open?

LBS Financial Credit Union is closed now. It will open at 9:00 a.m.