LBS Financial Credit Union's cover image

This profile has been claimed by the business owner or representative.

LBS Financial Credit Union

3.9

About this business

Location details

4341 E 10th St, Long Beach, CA, 90804, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.9388 reviews
Select a rating
Mia F.'s profile image
Mia F. 
rating
a week ago

I have used this branch as a shared branch for about 8 years now. I've had nothing but great experiences on my visits here. The tellers are always so pleasant, patient and helpful. I appreciate the great customer service this branch provides because it's not as common now days. 

Business response:

Thank you for your membership of 8 years, Mia! We appreciate your kind words and support. 

Scott B.'s profile image
Scott B. 
rating
3 weeks ago

Working with LBS Financial has always been a great experience, but this last auto loan really stood out. In a world where you can easily feel like just another number, LBS makes you feel like an actual person--and that matters more than ever. Richard Tampa is a perfect example of what true customer service and professionalism should look like. This deal had a lot of moving parts and more than a few challenges along the way, but Richard stayed patient, responsive, and steady through the entire process. From start to finish... read more

Business response:

Thank you for your 5-Star review, Scott! We appreciate the kind words and for highlighting Richard. We will be sure to share your review with him. 

Jonathan B.'s profile image
Jonathan B. 
rating
2 months ago

As a retiree on a fixed income, when a situation arose requiring a sudden infusion of cash to resolve, we reached out to LBS Financial Credit Union for help. Their excellent loan originator. Josie Truong listened to our story and provided us with a variety of options to choose from to best meet our needs. She was very friendly and down to earth. There was never any pressure and she helped explain how each option would work. Eventually we selected a Home Equity Line of Credit. Residential Lending Specialist. David Henderson h... read more

Business response:

Thank you for your wonderful review about Josie, David, and Wellington! We're thrilled our team provided excellent service during your home equity process, Jonathan. 

Brian B.'s profile image
Brian B. 
rating
2 months ago

This is a share branch. If you are not familiar with the term, this location allows members from numerous other credit unions to use it for limited services. There is a large parking lot and two ATMs . There is an outdoor walk up window as well with limited hours. Staff are helpful. I am not a member of LBS so I can't say much about their products. But if you need a CU in Long Beach and you are with a different CU this is a good option. 

Business response:

Thank you for the recommendation, Brian! We appreciate your review and support. 

Latasha T.'s profile image
Latasha T. 
rating
7 months ago

I opened a savings account here when I was in the 8th grade when I had my first job working for the summer youth program a long time ago and every since then I been banking here and I love it and even go there different branches which I like doing the closest one I go to now is in Bixby knolls because I love going there too because everyone is friendly there the tellers are nice and the security nice and polite and that's good parking so any one of the branches are nice so take it for me I like it you would too I recommend ... read more

Business response:

Thank you Latasha for your review! It's an honor to be a part of your financial journey since 8th grade. We appreciate your Membership. 

Jacob C.'s profile image
Jacob C. 
rating
a year ago

I dropped in for a quick shared branch transaction and Thomas delivered excellent service. This is a convenient location on 10th across from Wilson. 

Business response:

Thank you for your 5-Star review, Jacob. We'll be sure to share it with Thomas and the rest of our East Long Beach team. 

Greg B.'s profile image
Greg B. 
rating
a year ago

I had a excellent experience at LBS Financial Credit Union today. I applied for a personal loan and Jasmine Ramos did a incredible job from start to finish with my loan application. She was very helpful and answered all my questions. Made it simple and easy. Thank Jasmine Ramos and everyone at the LBS Financial Credit Union on 10th Street. Excellent work by all. Thank you again Greg Bunton 

Business response:

We're appreciative of your Membership, Greg. We're glad to have you as a valued Member and look forward to many years of excellent service to come. 

Sebastian C.'s profile image
Sebastian C. 
rating
a year ago

LBS credit union goes above and beyond to help their clients, very friendly staff, and always willing to give their best! Thanks so much LBS 

Business response:

Your review is greatly appreciated, Sebastian! Thank you for your Membership. 

Phauline Q.'s profile image
Phauline Q. 
rating
a year ago

I am in process of taking care of all my debts and decided to go through a debt consolidation loan at LBS. For the last week I was assisted by Jasmine Ramos. She was amazing! I hardly ever write reviews but I am so happy with the service that Jasmine provided me and had to let yelp know! She was thorough and did every thing she could to get me what I needed. Not only that but she made me feel comfortable about the entire process from beginning to end. If anyone is looking to get a debt consolidation loan, she's the girl to t... read more

Business response:

Thank you for the wonderful review, Phauline. We appreciate your kind words for Jasmine, and will be sure to share with her. 

Frequently asked questions about LBS Financial Credit Union

How is LBS Financial Credit Union rated?

LBS Financial Credit Union has a 3.9 star rating with 388 reviews. 

When is LBS Financial Credit Union open?

LBS Financial Credit Union is open now. It will close at 6:00 p.m.