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LBS Financial Credit Union
- Credit Unions
- Long Beach, CA
About this business
For over 85 years, LBS Financial has been committed to serving the local area, focused on connecting families, neighbors, and our community with paths to success. It’s through a shared purpose and common goals that we connect with our Members while providing access and direction to make their financial dreams a reality. We work hard to always do what’s right for our Members. Our Members enjoy outstanding value in their day-to-day banking at LBS Financial through our competitive rates, low fees, and convenient account access.
Location details
4341 E 10th St, Long Beach, CA, 90804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Always banked with the Big Banks especially the one with all the problems these days. Could really never say I was happy. A relative told me about this credit union and I checked it out. Opened a new account and was able to finance auto loans at wonderful rates, too good to be true. I once financed a car loan back in 2013 with one of the big car loan banks and got an outrageous rate of almost 9 %, and this bank was later accused of discriminatory lending. LBS financial made obtaining an auto loan a breezy process and gave ... read more
Business response:
Iroha A., Thank you for the nice review! We are happy to be your Credit Union and look forward to serving you and your family for years to come.
You hear ads about extraordinary customer service, this bank is smokes the competition. We needed help obtaining statements and multiple documents over a 6 month period, and their stud Frank Ogaz was exceptional. Can't thank you enough sir, you really made this purchase / underwriting process SO MUCH SIMPLER with your prompt/flexible/cordial replies... LBS Financial CU is solid.
Business response:
Thank you Dan for your review. We are glad that you are happy with the services you received when you visited our branch. We'll make sure to share the review with Frank Ogaz.
My husband and I are so happy we found this credit union. We go to the one on Spring Street in Long Beach, and are greeted at the door by a friendly guard. All of the tellers are so friendly too. I don't know anything about their interest rates, and don't do much of any banking online, so I can't speak to that. I remember trying to call my regular bank years ago (Great Western) and not finding a phone number listed for them. I can't believe anyone would go to a regular bank with all those fees and long lines. LBSFCU always h... read more
LBS is a pretty good bank. The service is mostly friendly & helpful as allowed... But the policy's are unfair (wait time for check holds)Are not very helpful for small business transactions.
Business response:
Thanks for taking the time to share your experience! We are sorry to hear you had an issue with our policy regarding check holds. We will be reaching out to you to find out more information about the issue you've experienced and how we might be able to resolve for future.
When I moved here 6 years ago, I needed a credit union that was linked with my old one in AZ. This one was suggested & I've never been sorry. Friendly people. Excellent selection of services. I will never do business with a bank as long as there are credit unions like this one available.
Business response:
Thanks for the kudos, Jill! We are glad someone suggested us to you and we are able to meet your needs. We look forward to helping you reach your financial goals in future.
I accidentally stumbled across the Yelp page for my credit union and was surprised by the mediocre rating. I have had an account with LBS Financial Credit Union for many years and, in terms of customer service, they are by far the best financial institution I have ever encountered. Staff is knowledgeable, helpful, friendly, and sincere, both in-branch and at their customer service line. They have resolved problems for me, some of my own making, and provided services that other banks and credit unions refused. Staff have ... read more
Business response:
Thank you for your kind words! Member service is a key pillar at LBS Financial and we love hearing stories like yours. We look forward to serving you again in the future!
A++++++ service!!! Elvia assisted me in opening a new checking account. She was friendly, knowlegable, and very efficient. All banking associates in the world need to be exactly like her!!!!!!! She explained everything, and even even helped me set up my online banking. So excited to be a part of this credit union!!!!
Love Love Love this Bank!! Great customer service. Good rates. Nice employees. Greet you when you come in.
Not sure where the Call Center is located, but today Tory made me glad to be a member of LBSFCU. She was professional, knowledgeable, helpful and friendly as she handled all of my telephone business. She helped me learn to better navigate the website and resolved my issues. She provided outstanding service!
Business response:
Thank you, Lucas, for letting us know about the wonderful service you received from Tori-Ann. We will be sure to pass your kind note along to her and her supervisor.
Frequently asked questions about LBS Financial Credit Union
How is LBS Financial Credit Union rated?
LBS Financial Credit Union has a 4.9 star rating with 210 reviews.
When is LBS Financial Credit Union open?
LBS Financial Credit Union is closed now. It will open at 9:30 a.m.