LBS Financial Credit Union

sheri s. 

on Yelp

16 years ago

There really isn't too much to say about LBS Financial Credit Union, they get your transaction taken care of...not with a smile...not with a thank you...and if you are looking for somebody to tell you to have a great day you had better try a Wal-Mart greeter. There is a walk-up window outside so you don't have to stand in the long line inside...you can wait it out in the sun instead. I appreciate this credit union because they service you quick...they want to get to the next customer just as much as you want to get out of th... read more

Melody V. 

on Yelp

16 years ago

I like this place. Just by looking at it from the outside in, and having the one-to-one customer service is actually a great relief for me than to deal with the financial institutions that try to fit the modern mold of banking. Upon walking in, there is your security guard and a front desk for information. Having someone at the front is helpful especially when you have a quick question like asking for your account number. There are no empty desks, so you know someone is always working at it. And there is a feeling of home w... read more

Linny K. 

on Yelp

18 years ago

I have never used a credit union before and coming here was the first for me. I don't have an account but my sis does. We came here to get a car loan. Talked to the auto loan rep and she did her initial processing to give us numbers to work with. You can get a better loan with a new car vs used car. My sis knew what car she wanted but she didn't have a solid credit history, which is where I came in. What was great about this place? They have a service to help you locate the best price for the exact car you want. Plus, you ... read more

Seraphina L. 

on Yelp

4 months ago

There was a teller Gabriel the other day that had the worst attitude ever. I understand customer service can be difficult at times but to be so rude and unwilling to help when no one has done anything to you is absurd !! I should've left when he rolled his eyes at me sighing as if I was an inconvenience to him. 

Sean B. 

on Yelp

6 months ago

This place is terrible. They put holds on every one of my checks although I've never had one not go through, I've been banking with these people for years, and I've had the same employer for years. I have to call this bank every week to get them to release my funds to me. Not only that, I have to do that today -- and the phones are down. So I deposited my check and these people are holding my money hostage, basically. I wish these people would answer their phones. The only reason I'm calling today is to shut everything dow... read more

Maria C. 

on Yelp

11 months ago

ATM was down, I went inside to get cash out - I use an affiliate credit union - the clerk said he couldn't go in, that my account was restricted - there was something wrong w my account Are you sure? I am able to log in using my phone to my account, no message, server is working - he dismissed me, didn't ask his colleagues ... I went outside, the ATM was working and got my cash Terrible customer service , lazy and not willing to problem solve 

Nolan T. 

on Yelp

11 months ago

If I could give zero stars, I would. This credit union treats both its employees and customers with complete disregard. They advertise themselves as a "community-focused" institution, but in reality, they prioritize themselves over people at every turn. Customer service? Nonexistent. Expect long wait times, rude interactions, and constant issues with your accounts. Instead of helping members, they seem more interested in making things as difficult as possible. But the real issue is how they treat their employees. The work ... read more

Star L. 

on Yelp

a year ago

dishonest practices, i strongly do not recommend. dishonest practices, i strongly do not recommend. ok, not only did i receive horrible service here of which i will never use this financial institution again. but to make matters worse, their representative heather followed up with a post on yelp attempting to guess who wrote the review and even released information on a customers account. which is clearly a violation of customer privacy and rights. wow, so let me get this straight. this institution holds people's most sens... read more

Dana K. 

on Yelp

a year ago

I bank with Orange County Credit Union, but I use LBS to withdraw money often. The other night the ATM ate my card for not apparent reason. Gave me my withdrawal but ate my card and then said the machine was out of service. I called to try and to receive my card but they apparently dispose of cards this happens to immediately. So not only did they take my card, they offered no solutions to help me retrieve it. Now I have to deal with a big ole hassle situating everything over to a new card. Thanks a lot LBS, emphasis on the ... read more