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LBS Financial Credit Union
- Credit Unions
- Long Beach, CA
About this business
For over 85 years, LBS Financial has been committed to serving the local area, focused on connecting families, neighbors, and our community with paths to success. It’s through a shared purpose and common goals that we connect with our Members while providing access and direction to make their financial dreams a reality. We work hard to always do what’s right for our Members. Our Members enjoy outstanding value in their day-to-day banking at LBS Financial through our competitive rates, low fees, and convenient account access.
Location details
4341 E 10th St, Long Beach, CA, 90804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
LBS Financial Mortgage Lending is a First Class Operation! Friendly, professional with a keen awareness to detail. Prompt response to each step even Friday and Saturday over the July 4th holiday weekend. Thank you Josie Truong and Oscar Martinez! I have relied on LBSFCU for all of my banking needs since 1974.
Business response:
We appreciate the 5-star review, Richard! Thanks for giving us the opportunity to help you with your home loan and for your long-time Membership since 1974. It will be a pleasure to share your review with Josie and Oscar.
Okay I will start off by saying I always suggest people get an account at a credit union in general. Well my family moved to California and I started college to become a nurse once my children graduated high school. LBSFCU was at my school one day and I didn't have time to get information that day. Later on my daughter and I went to open accounts at the credit union because of them being at my school. Marisa Puentes helped us out. Let me just say how much she was such a help! She is kind, compassionate and just does a g... read more
Business response:
Thank you so much for the 5-star rating and awesome review, M S. We are so glad that we were able to provide you with a car loan. We will definitely share your review with Marisa and Eric!
Miranda was A+++ helping me with a money transfer. She went beyond the call of duty.She called me when the money arrived safely. We have been with LBS since the 1980's.I was in the building in June, 2019, and No WAITING for a teller and there are plenty of tellers to help. Everything has been smooth.They even give 80 free checks per year. For those getting loans,I want to say I am GLAD that they are diligent about who they lend money to even if the person has been a customer.They are looking out for all of our money! THANK ... read more
Business response:
Hi Chris. Thanks for the 5-star review and for your long-time Membership. It's so nice to get positive feedback during such a challenging time. We look forward to sharing your review with Miranda and our East Long Beach branch.
I'm never one to take the time to leave a review but after the service i received, I owe it to them! I usually tend to use the ATM machine since i'm always in a rush but this day I went to the outside teller and the gentleman helping me I think his name was Jesus was very happy and attentive while helping you. He made small talk with you and didn't make you feel like a bother. Made you feel very welcomed as member. Couldn't have asked for anything more. :)
Business response:
Thank you for the 5-star review, Jocelyn S. We will share your positive comments with Jesus at our East Long Beach branch.
I don't have an account here (yet), I bank with Arrowhead credit union and this is the sister bank I use. The tellers here are generally very nice. Last week I was not having a good day and there was a long line. I needed a check for my rent and had no choice but to wait. The teller at the outside window was so nice. He asked how my day was and it actually sounded genuine. I saw hiss name was Jesus. He was friendly and smiled the whole time. Today I went to my credit union and did not get that same feeling. I think I need to... read more
Business response:
Thank you for the 5-star review and rating, Sofia!
I have always had trouble banking. Feeling comfortable enough to speak truthfully about my finances is almost never. Lbs is great but this location has Marisa and she is the absolute best. Without her help i would have never got a financial plan and learned how to save while taking care of bills. Marisa makes me feel like anything is possible and she has been a blessing for as a financial advisor. She is always honest and helps me in everyway I need. They never get funny with my money. I have been banking here for about a ye... read more
Business response:
Christina, Thank you for the wonderful review about your experience with Marisa at our East Long Beach branch. We are so happy you chose us a year ago and gave us the chance to assist you with your financial plan and goals. We will be sharing your review with our leadership team, East Long Beach branch manager, and Marisa.
I just want to say thank you sooooo much to Marisa Puentes and Alfred Flores at our local LBS Branch! They were so helpful, knowledgeable and sympathetic to our needs and concerns... They helped us get the the loan for the car we wanted. After being pre approved for a loan at a set rate from LBS, Huntington Toyota Dealers, were dis-honest and gave us the run and ran our credit after we told them they were not authorized to do so...I was in tears. I came to LBS right before closing and Marisa and Alfred talked to us, calmed ... read more
Business response:
Erica, Thank you so much for the wonderful review! We are sharing your feedback with Alfred, Marisa, the East Long Beach team and our leadership. It's nice to hear we were able to turn a difficult situation into a pleasant one. Congratulations on your new car!
They were very helpful after I accidentally jammed the ATM machine when making a cash deposit. It happened on a Saturday so no one was working, but I spoke to Eduardo in customer service and he was awesome. I got my money a few days later!
Business response:
Thank you so much for the great review, Annie! We are sorry you had an inconvenience accessing your cash at the ATM. Our branch is open from 9:00 am to 2:00 pm on Saturdays, so this must have happened after we closed for the day. We are so happy to hear you had a great experience with our call center and will share your review with Eduardo and the team.
Josie, and her team in the real estate loan department are great. Professional,thorough,helpful and always available for a quick question. For all your banking needs give LBS a call
Business response:
Thank you so much for your 5-star Yelp review, Brett M. We will share your great feedback with Josie and our Residential Lending department.
Frequently asked questions about LBS Financial Credit Union
How is LBS Financial Credit Union rated?
LBS Financial Credit Union has a 4.9 star rating with 222 reviews.
When is LBS Financial Credit Union open?
LBS Financial Credit Union is closed now. It will open tomorrow at 9:00 a.m.