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LBS Financial Credit Union
- Credit Unions
- Long Beach, CA
About this business
Location details
4341 E 10th St, Long Beach, CA, 90804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Love Love Love this Bank!! Great customer service. Good rates. Nice employees. Greet you when you come in.
Not sure where the Call Center is located, but today Tory made me glad to be a member of LBSFCU. She was professional, knowledgeable, helpful and friendly as she handled all of my telephone business. She helped me learn to better navigate the website and resolved my issues. She provided outstanding service!
Business response:
Thank you, Lucas, for letting us know about the wonderful service you received from Tori-Ann. We will be sure to pass your kind note along to her and her supervisor.
I switched over to this Credit Union a few years back when B of A and all of the other major Banks were all raising their ridiculous fees and charges for basic services. I received not only free checking and savings( B of A charges you a monthly $5 service charge for a savings account with less than $600). Not only were the accounts free, I earn interest on the balances of both monthly. They reminded me of the small local Banks back home, after a few months, the employees actually remembered my name and spoke to me as a per... read more
Business response:
Thank you very much for your kind words and wonderful review, Michael. We look forward to seeing you in the neighborhood soon!
A lot of time has passed since my first review. A substantial number of transactions via phone and in person have occurred with LBSFCU since my initial interaction via Ruby. I am happy to report that by and far they have been satisfactory. The service has a more personable feeling and if you are a victim of checking/debit card fraud as I have been twice in the last 12 months... they get five stars. My most recent visit around July 5th after my atm card and password were skimmed and $800 withdrawn from my savings acct. The yo... read more
Business response:
Dear Stan, We are so sorry we missed the mark on your first experience with LBS Financial Credit Union. I will contact you to discuss your situation and answer some of the questions you had about your experience at our East Long Beach branch. Heather S.
Okay, I see a lot of negative reviews, and except for the person who doesn't get how loans and interest works, I kind of agree. I a small CU and most issues are dealt with by an individual and sometimes that individual is maybe not seeing things your way (or even having a bad day and being pissy). That can make for some difficulties if you are a person who may overdraw, or have other problems (like me). But this is also what make LBS so fantastic. It's Personal! In this go-go-go automated age with it nearly impossible to spe... read more
It was a great experience, quick , and helped me with all the steps I needed to accomplish ! The woman that helped me was awesome . (Forgot her name , oops ) :)
I must be in a 5 star mood today. I never have a problem coming into this bank. I bank with Partners Federal Credit Union, but come in here to complete transactions on a monthly basis. Every teller is super friendly and I always end up striking up a nice conversation with each and every one of them. I know people dread going to the bank and would rather complete transactions online or with autopay, but I enjoy a good old fashioned bank teller any day!
Business response:
Thank you Rosanna for the great feedback! We are proud to offer our branch to other credit unions' members as part of the Shared Branch Network. We look forward to helping you again in the future!
We love this bank and I know you will too. As far as banks go we are very happy with LBSFCU. ATM's are free at any FCU even if it is another bank. That is a huge plus for us!
Business response:
Hello Steven! We are always happy to hear from our long time Members. It is always wonderful to hear when Members are happy with their credit union. We look forward to seeing you in the neighborhood!
They have a coin star like machine no fee For members ..: hardly ever a line and if there is it goes quick
Business response:
Thank you Marisa for taking the time to review our branch. Our coin machines are very popular and we are proud to offer it with no fees for our Members.
Frequently asked questions about LBS Financial Credit Union
How is LBS Financial Credit Union rated?
LBS Financial Credit Union has a 3.8 star rating with 367 reviews.
When is LBS Financial Credit Union open?
LBS Financial Credit Union is closed now. It will open at 9:00 a.m.