This profile has been claimed by the business owner or representative.
Luna By Giada
- Italian
- Scottsdale, AZ
About this business
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
Nice ambience and service, but the food is very mediocre and expensive. Ordered the vodka sauce pasta dish with scallops and a salad and the bill was $91. Not worth going back.
Business response:
Thank you for your feedback. We’re glad you enjoyed the ambience and service but are sorry to hear the food didn’t meet your expectations. We appreciate your comments and will use them to improve and hope to have you back for an improved dining experience. Regards, The Team at Luna by Giada Scottsdale
Worst meal I have had forever. Most everything was try. I dine at nice restaurants and this was less than desirable. They missed the mark epically
Business response:
I'm really sorry to hear about your experience. This is not the standard we aim for, and your feedback is important to us. We’d appreciate the opportunity to make things right. Please reach out to us directly so we can address your concerns. Regards, The Team at Luna by Giada Scottsdale
Would be nice if we were comped desert for our 48th anniversary but we did not
Business response:
Thank you for celebrating your 48th anniversary with us! We appreciate your feedback and are delighted you chose to spend such a special occasion with us. We're sorry that we missed the opportunity to make it even more memorable with a complimentary dessert. We hope to welcome you back soon for another wonderful dining experience. Regards, The Team at Luna by Giada Scottsdale
The food and service were excellent as I expected based on previous visits to Giada’s restaurant in Las Vegas. Unfortunately I won’t be returning due to the noise level. It was impossible to have a conversation, and I really didn’t enjoy the experience. It didn’t help that there was a table near us with screaming children, but I think the noise would have been too much without them.
Business response:
Thank you for your feedback and for your continued patronage. We apologize for the noise disturbance during your recent visit. We understand how important a pleasant dining atmosphere is, and we'll take your comments into consideration for future improvements. We hope you'll reconsider and give us another chance to provide you with a more enjoyable experience. Regards, The Team at Luna by Giada Scottsdale
No options for pasta for person with dairy allergy. Was really looking forward to trying some. Very expensive and added 3.5 percent to all checks.
Business response:
Thank you for sharing your feedback with us. We apologize for not offering pasta options suitable for your dairy allergy during your visit. We take dietary restrictions seriously and will review our menu options to better accommodate our guests. Regarding pricing, we strive to be transparent and regret any confusion caused by the additional charge. Your comments will help us improve, and we hope you'll consider dining with us again in the future. Regards, The Team at Luna by Giada Scottsdale
Very delicious meal but definitely overpriced. Dinner and drinks for 6 people was 700 dollars
Business response:
Thank you for sharing your feedback with us. We appreciate your patronage and apologize if you found the pricing higher than expected. We strive to provide value through our quality ingredients and service, and we hope to welcome you back for another enjoyable dining experience. Regards, The Team at Luna by Giada Scottsdale
Terrible service. Food was mid. VERY disappointed — I had high hopes for dining with “Giada”.
Business response:
We're sorry to hear about your disappointing experience. Your feedback is important to us, and we'd like to make things right. Please reach out to us directly so we can address your concerns and improve. Regards, The Team at Luna by Giada Scottsdale
We asked if they gave Veterans discount. Just wondering thats all so the waitress asked the manager if they did. The manager was cold and just said no thats all. Everything was going great up until then all he had to say was I’m sorry no we don’t, but he was unfriendly. Sorry. Everything else was great
Business response:
Thank you for letting us know about your experience. We apologize for any discomfort caused during your inquiry about the discount. We appreciate your feedback and hope to welcome you back for another great visit soon. Regards, The Team at Luna by Giada Scottsdale
The Caesar salad full of dressing and croutons. Could not even taste the lettuce. A server walked past our table swing a ponytail with hair flying everywhere, at least five times.
Business response:
Thank you for bringing this to our attention. We're sorry to hear about your experience with the Caesar salad and the server's appearance. Your feedback is important to us, and we will address these issues with our team to ensure we improve. We hope you'll give us another chance to provide you with a better dining experience in the future. Regards, The Team at Luna by Giada Scottsdale
Frequently asked questions about Luna By Giada
How is Luna By Giada rated?
Luna By Giada has a 4.3 star rating with 2,660 reviews.
When is Luna By Giada open?
Luna By Giada is closed now. It will open tomorrow at 3:00 p.m.