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Luna By Giada
- Italian
- Scottsdale, AZ
About this business
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
Second time we dined here, unfortunately, the food was not very flavorful this time. Very bland salmon, the pasta was low on flavor and the tenderloin was under cooked. We were underwhelmed and won’t be back. I noticed no Italian cooks in the kitchen, this place is lacking real Italian cooking expertise, also not sure the ingredients are authentic. We had hoped we had found our new go to place.
Business response:
We're disappointed to hear about your experience. Your feedback is important to us, and we apologize for falling short of your expectations with the flavor and preparation of your dishes. We'll address your concerns with our culinary team to ensure improvements in both flavor and authenticity. Thank you for sharing your thoughts with us and we hope to welcome you back for an improved dining experience. Regards, The Team at Luna by Giada Scottsdale
So disappointed. From the horrible booths to the cafeteria vibe to the overpriced food. I love Giada in Vegas. This didn’t even come close. Don’t recommend.
Business response:
We're sorry to hear about your disappointment. Your feedback is valuable to us, and we apologize for not meeting your expectations. We'll take your comments into consideration as we strive to improve our ambiance and offerings. Thank you for sharing your thoughts with us. We hope we can welcome you back in for an improved dining experience. Regards, The Team at Luna by Giada Scottsdale
Here for Mother's Day and wanted to try out a new restauant. Food is just ok, nothing special and over price. The only good thing to say is good service. Another thing is they charged 3.5% for Venue Admin fee. It seems like i have to pay for their rent. I wouldnt come back here, there are plenty of good options in Scottdale.
Business response:
Thank you for sharing your feedback with us. We apologize that your experience fell short of expectations. We appreciate your acknowledgment of our good service. We'll take your comments on pricing and the venue admin fee into consideration for future improvements. We understand the importance of offering value to our guests and regret that we missed the mark for you. We hope you'll give us another chance in the future. Regards, The Team at Luna by Giada Scottsdale
Super disappointed in this restaurant. It is pretty and in a good location. The server was nice but very slow. Appetizers came out without utensils. Then entrees were served and had to wait again on utensils. Food was extremely bland and just mediocre. My son’s spaghetti came out sitting in a puddle of water… for such a renowned chef to be the owner the food should be much better… hope they fix the kinks or it won’t last long!
Business response:
Thank you for sharing your experience with us, and we're truly sorry to hear about the disappointments you encountered during your visit. Providing prompt service and flavorful dishes are priorities for us, and we apologize for the delays and lack of seasoning you experienced. We appreciate your feedback regarding the presentation of the spaghetti and will address these concerns with our team to ensure improvements are made. As we strive to meet and exceed our guests' expectations, we hope you'll consider giving us another c... read more
Disappointed in the menu. Was expecting more since a well know chef. I have been to a lot of “authentic” Italian restaurants, and frankly, other locally owned restaurants with a varied menu, and their Italian entrees were much better. Maybe my anticipation was too high to begin with. Probably won’t go back. However, it was very busy. So good luck!
Business response:
Thank you for sharing your feedback with us. We're sorry to hear that our menu didn't meet your expectations. We strive to offer an exceptional dining experience, and we regret that we fell short in your eyes. We appreciate your honesty and will certainly take your comments into consideration as we continue to refine and improve our offerings. We understand that tastes vary, and we're grateful for the opportunity to learn and grow. We hope to welcome you back at Luna. Regards, The Team at Luna by Giada Scottsdale
We came on March 12, and we were so disappointed with our experience I am just now bringing myself to leave a review. For background, we have been to Giadas in Vegas 4x and it is one of our most favorite restaurants!! Everything is fantastic from the service to the views and of course the food. We were so excited for Lunas to open in Scottsdale. What a complete disappointment. We reserved a table outside, assuming the inside would be packed, but we were surprised when we got there that more than half the inside tables were e... read more
Business response:
Thank you for taking the time to share your feedback with us. We deeply apologize for the disappointing experience you had at Luna. It's disheartening to hear that we fell short of your expectations. Your concerns regarding the temperature and quality of the dishes have been duly noted, and we will be addressing them with our team to ensure such issues are rectified promptly. We appreciate your detailed feedback as it helps us identify areas for improvement and strive for a better dining experience for all our guests. We hop... read more
Went to Mother’s Day brunch and the hotel and restaurant itself was beautiful. Buffet style for Mother’s Day was a bit overpriced for what we got. I would definitely like to try just the regular menu next time. I was pretty bummed spending $150 per person for buffet that was just “ok” when I could have got better food somewhere near by for less. Maybe next time have a regular menu for special occasions or have an option.
Business response:
Thank you so much for your review. We are happy to see that we exceeded your overall expectations and look forward to being at your service again soon! Regards, The Team at Luna by Giada Scottsdale
This was a very underwhelming experience for the price. Very disappointed
Business response:
Thank you for your review. We send our apologies for not exceeding your expectations and will use your feedback as a tool on how we can improve. We hope you'll consider giving us a second chance to prove that we can be better. Regards, The Team at Luna by Giada Scottsdale
I was so excited to dine at Giada’s new restaurant, having been a long time fan, watching her on Food Network, buying her cookbooks, and enjoying so many of her favorite recipes with family. I wanted to love the restaurant even after reading some of the reviews, I was still optimistic. Let’s start with the ambiance. I felt like I was dining in a large cafeteria. The noise level was so bad I couldn’t have a conversation with my date seated across from me. Over crowded dining hall. Starters- Bacon Wrapped Dates. The bacon was ... read more
Frequently asked questions about Luna By Giada
How is Luna By Giada rated?
Luna By Giada has a 4.3 star rating with 2,660 reviews.
When is Luna By Giada open?
Luna By Giada is closed now. It will open tomorrow at 3:00 p.m.