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Luna By Giada
- Italian
- Scottsdale, AZ
About this business
Location details
4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 10:00 p.m. | |
| Tue | 3:00 p.m. to 10:00 p.m. | |
| Wed | 3:00 p.m. to 10:00 p.m. | |
| Thu | 3:00 p.m. to 10:00 p.m. | |
| Fri | 3:00 p.m. to 11:00 p.m. | |
| Sat | 3:00 p.m. to 11:00 p.m. | |
| Sun | 3:00 p.m. to 9:00 p.m. |
Been here about three times, trying to give it a chance, but the food is still meh. With Giada’s name tied to it, expectations are high, but they fall short. Ambience is great! Service and definitely the food & beverage needs to up their game. Very underwhelming considering the hype Giada’s name has, but she needs to revamp menu and add more flavorful, tasty dishes.
Business response:
Sorry for any inconvenience, we appreciate your feedback and will take your comments into consideration for improvement. Feel free to reach out to us at (480) 914-6829 to discuss your experience further.
Our reservation was 9PM but they did not provide us the table even on 9:15 PM and I had to talk to the hotel front manager to get the table. Finally we got it on 9:40PM. It was embarrassing. The signature lemon pasta was too sour. I don’t know how many people appreciate such a sourness. The list of Italian wine list is very limited and no good selection. Overall experience wasn’t good at all.
Business response:
Your concerns are noted. We apologize for the delay in seating and the issues with the food quality. Please feel free to reach out to us at (480) 914-6829 to discuss your experience further.
Overpriced restaurant with no atmosphere, average pasta and unimpressive servers.
2nd time there and may never be a third. The food arrived cold, undercooked and when a second attempt was made we had to wait 45 minutes and still the food was cold and undercooked. Management offered to buy our dinner however, I will never be able to get that fine dinner experience back. Perhaps some better oversight is needed by all the management staff.
Business response:
Your feedback is important to us. We apologize for the issues you experienced during your visit. Please feel free to reach out to us at (480) 914-6829 to discuss this further.
For my 65th birthday on Christmas Day, I decided to shake things up. After two years of excellent celebrations at Mastro's, I was excited to try Giada De Laurentiis's latest venture, Luna by Giada in Scottsdale. Unfortunately, the experience fell short of expectations in almost every way. Overpriced olive garden without the unlimited salad and breadsticks. Read my full review on Yelp, open table limits your response.
Business response:
We are sorry to hear about your disappointing experience at Luna By Giada. Please feel free to reach out to us at (480) 914-6829 to discuss your concerns further.
Not good and spent $400. Aioli sauce for the calamari tasted like metal. It was actually horrible. Ordered vegetarian risotto and was charged same amount as the scallop risotto on the menu, minus the scallop’s! The sauce on the pasta was worse than Ragu! The hostess employees were very very unprofessionally dressed. The table we had was in the middle of nowhere and not private at all. Forced area to squeeze in four two tops. Will not go back and will not recommend.
Business response:
Thank you for your feedback. We sincerely apologize for falling short of your expectations. We take all comments seriously and will use them to improve our food quality, service, and dining experience. We regret that your visit did not meet our usual standards and appreciate you bringing these issues to our attention.
$41 dollars for the worst risotto I have ever eaten! As the dish cooled down, I realized it was a giant over cheesy mess. The lemon spaghetti was tasty!
Business response:
We are concerned to hear about your experience with the risotto. Please feel free to reach out to us at (480) 914-6829 to discuss this further. Thank you for your feedback.
Service was rushed. Our dining experience only lasted 45 minutes. The restaurant was very loud. Accoustic modifications are needed
Business response:
Hi, Rick. Thank you so much!
Probably will never go back the last couple times I been they have been very late on seating us No excuse just people are late but Not me never any apologies or anything to make Up don’t need anything but just the point Also service was very slow and bad took Forever to get a bottle of wine the. After we kept Waiting for a waitress to take Desert order the waitress wanted just to sell Like I said will never go back and will let my friends know
Business response:
Thank you for sharing your experience with us at Luna By Giada. We're sorry to hear that it didn't match your expectations. Your feedback is valuable to us, and we'll be sure to pass it along to our team.
Frequently asked questions about Luna By Giada
How is Luna By Giada rated?
Luna By Giada has a 4.3 star rating with 2,817 reviews.
When is Luna By Giada open?
Luna By Giada is closed now. It will open at 3:00 p.m.