This profile has been claimed by the business owner or representative.
21 Broadway Lane, Walnut Creek, CA, 94596, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 8:00 p.m. | |
| Tue | 08:30 a.m. to 8:00 p.m. | |
| Wed | 08:30 a.m. to 8:00 p.m. | |
| Thu | 08:30 a.m. to 8:00 p.m. | |
| Fri | 08:30 a.m. to 8:00 p.m. | |
| Sat | 08:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Nice and clean place to have your hair pampered to look beautiful. Staff is friendly and professional. A place that I'm happy to go back and recommend it to my friends! Try their products. They are excellent!!!
I have health concerns and this salon accommodated my needs. I've heard about this place from my dermatologist 2 years ago. I am so happy they finally opened a location in Walnut Creek. I have gone to the other salons for years and by far this place is the best. I had many occasions when my root was not covered well or the color was off because my regular stylist was out. Well...not at this place. The stylist is very knowledgeable. She was confident and delivered excellent result. It was my first time here and she was able t... read more
So happy that Madison-Reed opened in Walnut Creek, loved my experience at the color bar. Gigi my hair colorist was fantastic in choosing the right color and so informative. I am definitely coming but also leaving with my Box so I can do it at home.
Business response:
This just made our day! Thank you for taking the time to share your experience, Sobia! We hope to see you again soon :)
So ecstatic that Madison Reed has made it to Walnut Creek!! Their color is amazing. Their products are fantastic! The salon looks beautiful!! You NEED to come visit them if you want a fresh new color or you're trying to cover up those stubborn grays! The whole crew over there in Walnut Creek is incredible!
Ok so first, I have really light, super complicated highlights and color on my hair. The problem I get is in between my regular salon visits, my grays come in too early and they frame around my forehead! I have always struggled with hiding my grays. Then Madison Reed Color Bar opened today in my hood - Walnut Creek, CA! I got my roots touched up and got a free gloss as a promotion for the grand opening. I LOVED my roots!! But what I was really surprised with is the Crema Gloss!!! You guys!!! I AM OBSESSED WITH THE GLOSS!!!... read more
Business response:
We're so happy you love your hair, May! You look gorgeous. It was so great to meet you. Thank you for taking the time to share your experience here. Welcome to the Madison Reed family and we hope to see you again soon!
I would not recommend this place. Don't even bother availing of their promotions. You can clearly sense that the employees are disgruntled, which creates an unpleasant experience. The staff did not properly explain the services to me, and I ended up leaving without getting the blow-dry I wanted. When I asked if I could add the blow-dry service, the employee refused and told me to blow dry it myself. The customer service was poor, and the overall experience was disappointing. Unfortunately, I cannot recommend this place to o... read more
Business response:
Hi Marilen, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
unfortunately I had the most terrible experience with the store manager Madeleine Gomez. I have booked root touch up color + added style service, she told me at the very last minute they won't be able to style my hair because they were short of staff. The way she handled the situation was very rude and unethical. In a prior appointment she cancelled my appointment and I didn't know until I got to the salon and she gave me the same excuse: unfortunately we have to cancel you because we are short of staff ( two stylist didn't ... read more
Business response:
Hi Yanira, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
What could improve.... Much better customer service. I was there for my appointment 10 min early. I finally got acknowledged after I said I was there for my 5:30p appointment. About 10 min later I was seated at the counter and given my gown. Nobody came to ask me if I needed anything and it wasn't until another client got there almost 10 min late for her 5:30p appointment and were starting to work on her, that's when I asked if someone was going to assist me. It took another 15 min for my colorist to assist me. My colorist w... read more
Business response:
Hi Nessa, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
I appreciate the honesty with them letting me know it might not be what i want & turning me away, as an autistic young woman even I was able to pick up the signs that my presence was unwelcome.
Business response:
Hi Ro, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns.
Madison Reed Hair Color Bar Walnut Creek has a 3.5 star rating with 377 reviews.
Madison Reed Hair Color Bar Walnut Creek is closed now. It will open at 10:00 a.m.