Madison Reed Hair Color Bar Walnut Creek

Diane G. 

on Yelp

2 months ago

Madison Reed claims to be an express salon. If you want consultation and expertise then this is not the place for you. It is a not a personalized experience. Every visit is rushed with a different stylist. Cross your fingers and hope for the best. 

Yara A. 

on Yelp

2 months ago

worst experience I ever had in a salon. The girl in charge was very unprofessional and full of attitude. she had no idea what she was doing. she colored 0.5" below my hair line. when I mentioned she said it is cleaned. she had me sit in a washing station that was broken. both the sink and the fact that it o ly had cold water. when I said it is impossible for me to sit here holding my head up... she mentioned it was broken and rolled her eyes. I asked the front desk girl showing how below the hair line the black color is, ... read more

Trina M. 

on Yelp

2 months ago

The colorist was very professional and my mom was happy about her color. The only issue we had when the other stylist washed my mom's hair she completely soaked her back with water. I asked for a dry towel she said they are running shortage with towels. my mom is an elderly lady so getting her shirt wet and water dripped down to her underwear. I had go ask her to dry her clothes with the dryer. 

Danielle C. 

on Yelp

2 months ago

Would never recommend if you are blonde. If you are very dark maybe they can get the color right. The gal left my blonde on for less than ten minutes, while washing the color out which I was skeptical of but trusted the professional she then acknowledged that she had not left it on long enough and put color back on my wet hair since she had already rinsed, left my head in the bowl while it sat on for still not long enough. My neck hurt for a week. And then it came out looking nothing like we had discussed. I asked her just t... read more

jessica a. 

on Yelp

2 months ago

It's so tragic to have to write a review like this. I came in to get a color-- pink but ombré. Natural color up top, soft pink on bottoms. Not too Flashy, but still a "pop". I asked the hair stylist if it was possible, she seemed to think it was. I told her what I liked about my inspo picture and we chose a pink. She bleached the length of my hair, except about an inch from my roots and underneath on the back of my head (roots and underneath all left brown). My hair was mostly orange, some pinks, and completely fried. It wa... read more

Nazar K. 

on Yelp

3 months ago

They rip off people at this location. My appointment was at 4:45 I got there 4:55 there way no one there until one of the team members came at 4:56. I was charged for $63.50 and instead of accommodating the client they charged a client on subscription. Their customer service is a robot and no one available until sometime in March. The location has no manager. The worst possible service anyone can get. 

Yuli S. 

on Yelp

3 months ago

I was extremely unlucky with the service. I came in with previously done balayage with request to tone my highlights to slightly darker. First of all colorist wasn't friendly at all and she acted indifferently to what I was saying, even walked away after I was telling her what kind of result I wanted. Other clients were offered water/coffee, I was not even heard. Eventually, result wasn't what I wanted and I was obviously so disappointed, she spoiled my 500$ balayage done few months ago, and no one was even bothered. Regret ... read more

Chris R. 

on Yelp

7 months ago

I have been a client at the WC salon for years. Joined not long after they opened this location. I go in every month for color with my paid membership. All of the stylists I've had over the years have been terrific, fun and understanding. The salon manager is also kind and customer focused. Unfortunately the stylist turnover at the location is getting worse and so the results are hit or miss. Had a very very unpleasant experience during my last appointment. The stylist assigned to me became very rude and combative. She had ... read more

Sapna P. 

on Yelp

7 months ago

Completely hit & miss. They have a couple of color technicians which are great. Brianna is my favorite. However you cannot choose & you may end up with one of their many poorly trained staff. The turnover here is ridiculous. The last time I had Brianna do my hair she did a great job as always. But the assistant (Maria I think) was very rude & unprofessional. I had been sitting for quite some time & felt like my time had passed. When I asked her "how much longer?" her response was "if you download the app you can see how much... read more