Madison Reed Hair Color Bar Walnut Creek

Gina V. 

on Yelp

3 years ago

I've never left a negative review before, but I feel I was a bit wronged by Madison Reed in Walnut Creek. I want to start off by saying this is nothing against the girl who helped me (for the most part) who was extremely nice. But what happened was this: I had intentions of getting a Demi-color applied to my hair in order to cover up some grays. I did a little research and I discovered that Madison Reed does indeed offer Demi colors. Before making the appointment, I tried to call to ask whether this was something that cou... read more

Anna G. 

on Yelp

3 years ago

I have used Madison Reed for color touch up for a couple years now. The color itself is good, the concept is great, but the Walnut Creek location is really bad! I arrived for my appointment right on time. The stylist sat me down after a few minutes and put some goo on my hairline and left to mix color. 25 minutes later I had to go search for her to see if she has forgotten about me. She emerged for a moment to say she was mixing color and I should go back and wait. Another 15 min later she came back, it turns out she shamp... read more

Joyce B. 

on Yelp

3 years ago

My color turned out fine. I was disappointed that even though I arrived 25 minutes early for my appointment and was asked to wait (that someone would be helping as soon as possible) I still had to alert the staff (at 12:59 pm) that I had a 1 pm appointment. I also noticed that several other clients were offered water or hot tea, but I was not approached by either my stylist or anyone else as to whether or not I wanted anything to drink. I wasn't told good-bye as I left, have a nice day ... nothing. I did notice that there w... read more

Lisa T. 

on Yelp

3 years ago

Despicable front desk service (Not even a 'hello, nice to meet you, thanks for choosing us' etc.), and hands-down, the WORST blow-out I have ever had. I also don't need to be reminded at every turn that I'm a 'badass.' Do yourself a favor and find a professional salon that treats you like a valued customer. Beyond inappropriate for well-educated, professional clientele. 

Jessica H. 

on Yelp

3 years ago

As a licensed cosmetologist who is also a Paul Mitchell Alumni was underwhelmed when I went in for interview. Let's start with the lack of product in the salon (red flag #1). Or the fact that I found hair on a clean work station (red flag #2). There's more.... There was containers at the blow dry stations that weren't labeled with the name of the contents (red flag #3)I noticed all these things as I'm waiting to do my practical portion of my interview. I thought about walking out but that would've been unprofessional of me. ... read more

Alisa V. 

on Yelp

3 years ago

The staff were very nice but there wasn't much expertise when it came to color. I wanted to cover my grey roots but didn't want to go black because my hair isn't black & I had highlights, well she literally just dyed my hair black covering all my highlights and disappeared after putting the dye in. Considering the price, I was surprised the tech didn't stick around to discuss her work. It wasn't worth the price. Save your money and go to a real specialist that knows something about color. 

Sarah P. 

on Yelp

3 years ago

I REALLY wanted to like this place! As a busy teacher, I loved the idea that I could make a last minute appointment for highlights when I found after school availability. The woman who initially put the product in my hair was lovely. Unfortunately she left the moment she finished putting the foils in my hair. She left instructions with the "assistant" about how long to leave it in and what toner to use. The amount of time came and went. Another employee said are you going to wash her? The assistant had already taken someone ... read more

Sammi Z. 

on Yelp

3 years ago

I got yelled after pointing out the service is bad. What a bad experience. Do yourself a favor avoid this place! 

Koki S. 

on Yelp

4 years ago

Got my hair dyed here a couple days ago. My mother booked an appointment for this place just because I wanted to get my hair color evened out before I took my senior portraits. To start, I wasn't even aware that this place didn't offer bleaching until I got there- I didn't know anything about the place until I sat down in the chair. The lady asked me what I was interested in doing, and when I said that I wanted to go light brown, she said that wasn't possible. I was fine with that and asked to go for the lightest shade of ... read more