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Massey Services Inc
- Pest Control
- Orlando, FL
About this business
Location details
315 Groveland St., Orlando, FL, 32804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
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I prefer doing business with reputable companies, that can respect their competition. Says a lot about Jacob Gilleland AND Massey Pest Control to go to a competitor's page and leave a one star review, when you've never even used their service. How do you even sleep at night when you try to drum up business by slamming a family run company that you know nothing about!? I will definitely be praying for you, you need it!
Business response:
We sincerely apologize for this post, Anna. Jacob is no longer a team member with our company, and this review was posted after his departure. We are contacting him to request he remove the review. At Massey Services we neither condone nor tolerate this type of behavior. Our Mission Statement reads “Our company will grow by adhering to the highest standards of performance and professionalism”. Clearly this was not upheld in this instance. Once again, our apologies. Massey Services Customer Care
Shouldn’t be on competition pages leaving crappy reviews. Do better.
Business response:
We sincerely apologize for this post, Kris. Jacob is no longer a team member with our company, and this review was posted after his departure. We are contacting him to request he remove the review. At Massey Services we neither condone nor tolerate this type of behavior. Our Mission Statement reads “Our company will grow by adhering to the highest standards of performance and professionalism”. Clearly this was not upheld in this instance. Once again, our apologies. Massey Services Customer Care
Wouldn’t recommend. If they are petty enough to send their employees to post negative reviews on a smaller businesses page because they are a competitor. Do you really think they are going to do right by you as a customer?
Business response:
We sincerely apologize for this post, Zac. Jacob is no longer a team member with our company, and this review was posted after his departure. We are contacting him to request he remove the review. At Massey Services we neither condone nor tolerate this type of behavior. Our Mission Statement reads “Our company will grow by adhering to the highest standards of performance and professionalism”. Clearly this was not upheld in this instance. Once again, our apologies. Massey Services Customer Care
As a general contractor I have to say this. For a national company to tolerate one of your employees giving a 1 star review on a smaller company (who is competing in the same area) is a disgusting unethical and downright dirty practice. This is an industry where there is plenty of work to be done by all and this will hinder growth, and isn’t that what this country is supposed to be about? You started as a small business so remember where you come from because even though we all want a monopoly doesn’t mean it’s profitable or... read more
Business response:
We sincerely apologize for this post, Zach. Jacob is no longer a team member with our company, and this review was posted after his departure. We are contacting him to request he remove the review. At Massey Services we neither condone nor tolerate this type of behavior. Our Mission Statement reads “Our company will grow by adhering to the highest standards of performance and professionalism”. Clearly this was not upheld in this instance. Once again, our apologies. Massey Services Customer Care
This company never used my friends services but left him a negative review because he's a competitive business. Not sure this is the type of business practices or etiquette I'd look for in a business. https://www.facebook.com/share/ypAprfjvzze1HfNW/?mibextid=oFDknk
Business response:
We sincerely apologize for this post, Robert. Jacob is no longer a team member with our company, and this review was posted after his departure. We are contacting him to request he remove the review. At Massey Services we neither condone nor tolerate this type of behavior. Our Mission Statement reads “Our company will grow by adhering to the highest standards of performance and professionalism”. Clearly this was not upheld in this instance. Once again, our apologies. Massey Services Customer Care
They hate competition from small companies and spread false information about them
They are prompt to sell you all the services that they provide, without proof that the household actually needs these services. The take advantage of the elderly that cannot verify they work they claim to have performed. I speak only of this location. I hope the other locations operate with more integrity. Kevin the GM, steer clear of this man who will sell you anything and everything whether you need it or not.👎
Business response:
Thank you for taking the time to share your concerns. We're genuinely sorry to hear about the issues you've experienced, and we want to assure you that we take feedback like this very seriously. It’s important to us that every customer feels confident in the services we provide and that they receive the highest level of care and integrity from our team. To better understand your situation and ensure we address your concerns appropriately, we kindly ask for more information to locate your account. Please email us at wecare@m... read more
Charged my bank for a 2nd time unauthorized. Requested my card to be taken off file for the 3rd time now! Do not recommend, really frustrating
Business response:
Hello Chad, We apologize for the unauthorized charges to your bank account and the frustration this has caused. This situation is unacceptable, and we want to resolve it promptly. To assist you further, we need more information to locate your account. Please direct message us through Facebook Messenger or email us at wecare@masseyservices.com with your property address, name on the account, and please mention this review. Our Corporate Office will contact you once we receive your information to address your concerns and en... read more
Frequently asked questions about Massey Services Inc
How is Massey Services Inc rated?
Massey Services Inc has a 4.6 star rating with 32,145 reviews.
When is Massey Services Inc open?
Massey Services Inc is closed now. It will open at 7:00 a.m.