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Massey Services Inc
- Pest Control
- Orlando, FL
About this business
Location details
315 Groveland St., Orlando, FL, 32804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
They are responsible for pest control in our condominium, the service is horrible, in the same day you will see a lot of cockroaches
Business response:
Thank you for bringing this to our attention. We sincerely apologize for the unpleasant experience. Please provide us with your property address to see your concerns are addressed and resolved as quickly as possible. Our email address is wecare@masseyservices.com. Someone from our Corporate Headquarters will contact you, we look forward to your reply and assisting. Once again, our apologies. Massey Services Customer Care
I had Massey assist with lawn treatment only for about 2 years (from 2022-2024). The entire time I was having to remind them to service my lawn instead of them just scheduling me appropriately and without my involvement. Until March 4th, 2024 when they didn't send anyone for nearly 3 months. I emailed them once again but this time asking somebody to call me about my lack of service and to see what they could do to correct the situation. Instead they sent somebody the next day, May 30th, to service my lawn when that is NO... read more
Massey pest came out last Monday and sprayed the outside of my home for pests.......This whole week I have been inundated with fleas in the home! I have tried everything to get rid of them but apparently, they are super-fleas! I am sure that Massey drove them indoors with their spray which doesn't work at all!
Business response:
Thank you for bringing this to our attention, Roger. We are extremely sorry to hear about the unpleasant experience. You have our sincerest apologies, and we completely understand your frustration. This does not, in any way, reflect our customer service guidelines, as Total Customer Satisfaction is our number one priority. Your email has been escalated to our Corporate Office; they will be contacting you as soon as possible. Once again, we apologize and hope to have this resolved quickly. Thank you, Massey Services Custome... read more
RecommendedMrs. Maddie Schaefer Fx is the greatest; based on my estimates, she turned a $500 investment into a $5,200 profit in just one week. Even though I lost a lot of money when I first started trading, I haven't regretted sticking with Forex and binary options since Mrs. Maddie Schaefer Fx took over account management. But ever since I met her, I've never stopped grinning, and I get incredibly happy every time I check in to view my trade data. She is a skilled trader. Do you need trading advice? Direct message her at ... read more
I just purchased a home in Ocala Florida. Aug 15 2024 and had massey lawn service agreement signed and started service Sept 12. Five days later (9/16) I called the ocala fl. Office and notified them my grass was dead in the front and side yard. On 9/18 the GM came out to inspect and notified me they would start supplemental treatments. On 9/20 I was told they would order grass plugs and it would take 2 weeks to arrive. On 9/23 I notified the corporate office of my dead grass. On 9/25 massy came to fertilize the lawn. On 10/... read more
Business response:
Good Morning, It's regrettable to hear about your experience with Massey Services. We understand your frustration and sincerely apologize for any inconvenience caused. We take pride in our service and customer satisfaction, so we're disappointed that we fell short of your expectations. We appreciate you bringing this matter to our attention and providing a detailed account of the events. We’ve escalated your concerns directly to our Corporate Office, and someone will be reaching out to you as soon as possible to discuss t... read more
Been trying to get someone to call us for over a month. We pay for the monthly service for sometime now, and we have trees and shrubs dying all over the yard. John R. doesn't seem to care much about customer retention.
RecommendedI was able to achieve a lot of profit from her investment, starting a trading with $500 & gain a profit of $7000 is what I never expected. Contact Mrs. Maddie Schaefer Fx Trader she is the trading manager I' m talking about here, you can reach her true WhatsApp: +1 (760) 884-4856 Email: maddieschaefer6@gmail.com Facebook: fb.com/Maddieschaefertrade
I prefer doing business with reputable companies, that can respect their competition. Says a lot about Jacob Gilleland AND Massey Pest Control to go to a competitor's page and leave a one star review, when you've never even used their service. How do you even sleep at night when you try to drum up business by slamming a family run company that you know nothing about!? I will definitely be praying for you, you need it!
Business response:
We sincerely apologize for this post, Anna. Jacob is no longer a team member with our company, and this review was posted after his departure. We are contacting him to request he remove the review. At Massey Services we neither condone nor tolerate this type of behavior. Our Mission Statement reads “Our company will grow by adhering to the highest standards of performance and professionalism”. Clearly this was not upheld in this instance. Once again, our apologies. Massey Services Customer Care
Shouldn’t be on competition pages leaving crappy reviews. Do better.
Business response:
We sincerely apologize for this post, Kris. Jacob is no longer a team member with our company, and this review was posted after his departure. We are contacting him to request he remove the review. At Massey Services we neither condone nor tolerate this type of behavior. Our Mission Statement reads “Our company will grow by adhering to the highest standards of performance and professionalism”. Clearly this was not upheld in this instance. Once again, our apologies. Massey Services Customer Care
Frequently asked questions about Massey Services Inc
How is Massey Services Inc rated?
Massey Services Inc has a 4.5 star rating with 25,938 reviews.
When is Massey Services Inc open?
Massey Services Inc is closed now. It will open at 7:00 a.m.