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MFC-J491DW

3.5

    About this business

    3.51,611 reviews
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    C. M. Portillo's profile image
    C. M. Portillo 
    4 years ago

    Poor quality Extremely loud, paper sounds like it's stuck while printing. 

    Adrian C.'s profile image
    Adrian C. 
    4 years ago

    No cumple con la descripción de la tinta Compre el producto porque decía que tenía tinta continua, ya que se le acaban los cartuchos tengo que gastar 25 dólares por unos remplazos de la misma marca brother y la durabilidad de estos es máximo dos meses con poco uso. No cumplió mis expectativas ya que la tinta saca mucho dinero de mi bolsillo porque hay que comprarlo directamente con la compañía brother 

    KC SALAZAR's profile image
    KC SALAZAR 
    4 years ago

    DO NOT BUY First the printer is very difficult to set up, then I got the "SCAN UNABLE AF" error. I go on to brother's site to try to fix this, they say "Turn off the machine by pressing the power button" I do that and it won't turn off, I can connect or use this printer. Unless you want your time wasted and get frustrated DON"T BUY 

    Yago-NJ's profile image
    Yago-NJ 
    4 years ago

    This printer does not work on the Eero Pro 6 wireless network This printer uses a network security protocol that Amazon Eero says is not secure. Brother support says that Brother is not going to create a new driver that supports the network security that Eero requires. So, I have to connect my computer to the printer via a USB cable. Not very modern! 

    CCDS's profile image
    CCDS 
    4 years ago

    DO NOT BUY Not only will it refuse to print with "low ink" even when it was perfect on the last page, it will not switch to color or b&w option but IT WILL NOT EVEN SCAN TO THE COMPUTER until you buy ink that you do not even need. Hacks do not work. 

    judy chestnut's profile image
    judy chestnut 
    4 years ago

    only had it for little over a year. won't print. troubleshoot it. i'm done printer not working 

    John DePasquale's profile image
    John DePasquale 
    4 years ago

    Quit for no reason. Worked for awhile. Now just quit. It 'disappeared' from the network. Piece of junk. 

    Emily Hoffman's profile image
    Emily Hoffman 
    4 years ago

    Do not purchase printer if looking to use for work Please please do not buy this printer. I have has more issues with print quality, speed of printing, and tech support than I ever have before. I wish I would have spent more and went with HP. 

    Old Smuggler's profile image
    Old Smuggler 
    4 years ago

    Just don't do it Died before the first printer cartridge was empty. Gives paper jam error that can't be cleared but don't worry: Brother tech support offered to sell is another one! 

    Frequently asked questions about MFC-J491DW

    How is MFC-J491DW rated?

    MFC-J491DW has a 3.5 star rating with 1,611 reviews. 

    When is MFC-J491DW open?

    MFC-J491DW is closed now. It will open tomorrow at 9:00 a.m.