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MFC-J491DW

3.5

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    3.51,611 reviews
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    mathewk's profile image
    mathewk 
    4 years ago

    SO SAD BUYING THS ITEM STOPED WORKING AFTER A FEW USE.CALNG CUSTOMER SERVICE WAISTED MY HOURS.LOT MONEY 

    John kaiser's profile image
    John kaiser 
    4 years ago

    we have a problem houston i received this printer and it will not recognize the router no mattere what i do it rejects the key and password which is clearly stamped on my6 router so with that said im not happy with this printer at all 

    Kilroy's profile image
    Kilroy 
    4 years ago

    Nice compact printer We bought this to fit into my son's computer desk with limited height & width. It was the only decent printer that I could find that didn't have MDF on the top and small dimensions. 

    joseph bambach's profile image
    joseph bambach 
    4 years ago

    FORCED TO BUY COLOR INK I DON'T NEED OR WANT! This printer works well, however this printer will not allow you to print in black and white only mode unless you replace any empty color cartridges-The machine locks up and will not allow you to print in black and white, scan, copy or fax unless you replace the color cartridge which you don't need or want. Once again, I am being held hostage for a ransom of ink$$$ 

    Scott's profile image
    Scott 
    4 years ago

    Was ok for a while, useless now Print quality was fine but slow initially. Have now owned for a little over seven months and one of the ink wells prints about 50% of whats it’s supposed to, even after multiple head cleanings. 

    Mike's profile image
    Mike 
    4 years ago

    Keeps Jamming I ordered this with the hope it was as good as the reviews are and wanted to write a good review. I like the printer a lot print quality is very good speed a little slow but that fine for me The problem is when I went to have print on both sides of paper it jammed I un-jammed it only to have it happen over and over again then it would not un jam so I returned. I reordering hoping that one was a bad unit and if the new one is good I will write a good review. My worry is that this is a design flaw as others have ... read more

    larry bigalke's profile image
    larry bigalke 
    4 years ago

    have always bought HP, not anymore. Bye HP! 

    oldth2's profile image
    oldth2 
    4 years ago

    This printer is my last Brother mfcj8700-Printer I own another Brother printer that's a delight to use. This MFCJ481DW will not allow a connection with my new ACER windows 10 machine. It is not a plug & play-even after loading the disc that came with the pain in the ass printer. The printer will go into the trash barrel this week. I have had 3 Brother printers in the past but this is the last one! 

    JB's profile image
    JB 
    4 years ago

    Brand new, but constant problems. Find a different brand. RUN. Tonite, I spent over 2 hours getting this printer all set up correctly. Followed directions to the T. First, I get Printer Not Connected. Really? So I reset it all. Then I get Waiting on Printer to be Available....and it's never, ever available. It's a piece of crap. I will return this piece of junk of a printer asap. 

    Frequently asked questions about MFC-J491DW

    How is MFC-J491DW rated?

    MFC-J491DW has a 3.5 star rating with 1,611 reviews. 

    When is MFC-J491DW open?

    MFC-J491DW is closed now. It will open tomorrow at 9:00 a.m.