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MFC-J491DW

3.5

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    3.51,611 reviews
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    Patrick L Brunson's profile image
    Patrick L Brunson 
    5 years ago

    Not Brothers Best! Can only use this printer with an iPad. Had a terrible time trying to get it to work with a PC and Labtop. 

    Gazmuth's profile image
    Gazmuth 
    5 years ago

    Like Looking For Waldo It connects to the computer wirelessly, it connects to the router wirelessly, it connects to my phone wirelessly. When I hit print, yeah, we start looking for the printer... after anywhere from 30 minutes to 3 hours, it prints... oh wait, jammed. Clear the jam, and yes, the printer forgot what it was printing. So find it, hit print... waiting, and I wonder if the printer has been arrested or ran away from home? Okay, about three hours later, whallah! Printed, not great quality, but acceptable. Thank yo... read more

    J's profile image
    J 
    5 years ago

    I absolutely HATE this printer! Like really really. This is the most disappointing upgrade I have ever made. The biggest problem is with the scanner! The images are extremely saturated. Adjusting the contrast and brightness levels on the scanner does not address the issues with the scanned image. A second issue is, and it makes ZERO sense, when the image is scanned with the image feature, the completed scan can only be opened with MS Paint. Why? With the prior version of the 491DW, the 451, you were able to select ANY photo ... read more

    Tomi Sheares's profile image
    Tomi Sheares 
    5 years ago

    Lots of problems. Rarely functional, despite everything being alright on the computers. 

    Cindy's profile image
    Cindy 
    5 years ago

    Not for me. Did not work well with my MacBook air. 

    John & michele's profile image
    John & michele 
    5 years ago

    Run as fast as you can from this printer Died already dont waste your money 

    KP's profile image
    KP 
    5 years ago

    Won't come out of sleep mode. No problem printing on the printer, but once it goes into sleep mode and I want to print again it won't. Will not come out of sleep mode. I hit the ok button to wake it up and it does light up but still won't print. Only way to print again is to power off and back on again. 

    OpenTheBooks&Listen's profile image
    OpenTheBooks&Listen 
    5 years ago

    Awful! Just a stupid device which functions only to sell ink This stupid printer just sits under my work desk trying all day to sell me ink. Overpriced Brother Ink. Incessant reminders to buy ink. IT WILL NOT print a simple black and white document when the cyan ink is down to 1/4. Even when you select 'print in black and white'. The four ink cartridges which come with it will cost twice as much to replace and the original printer INCLUDING the cartridges. Buy two if you must buy one. Take the ink carts out of the second and... read more

    Tracy C's profile image
    Tracy C 
    5 years ago

    Do not buy this printer I've owned this printer for 14 mos. It's an ink hog. It won't print if any cartridge is out. Most frustrating is an error that is telling me I have a paper jam or mechanical problem. Never had a paper jam. It will print but will not scan or copy. Not sure how something breaks just sitting in an office. So I now have a one dimensional, ink eating printer. Out of warranty of course. Brother says take it to the nearest repair center. Not in the habit of throwing good money after bad. This was basically a... read more

    Frequently asked questions about MFC-J491DW

    How is MFC-J491DW rated?

    MFC-J491DW has a 3.5 star rating with 1,611 reviews. 

    When is MFC-J491DW open?

    MFC-J491DW is closed now. It will open tomorrow at 9:00 a.m.