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Midwest Express Clinic
- Family Practice
- Munster, IN
About this business
Location details
8135 Calumet Ave, Munster, IN, 46321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Business response:
Dear Madelyne, we are sorry to hear that we did not meet your expectations. We’d like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 866-495-4006 at your earliest convenience. We look forward to hearing from you.
Over priced!! Charging people with insurance way more than if they don’t have it!! Walk in test $125. Insurance- hundreds!!!!
Business response:
Mary, thank you for bringing this to our attention. We are sorry for any inconvenience this may have caused you. At your earliest convenience, please call our patient advocate number at 866-495-4006 for further assistance. We look forward to hearing from you.
*EDIT!!!* I called the number that MEC requested I call, it is a GOOGLE Voice number that no one answered. SURPISE!!! So, I called back to Midwest Express Clinic, the girl answered the phone, I asked to speak to a patient advocate or someone in charge, she placed me on hold and a woman picked up stating they were in charge. So I explained YET AGAIN what has transpired. I stated I have been told by SEVERAL doctors that MEC prescribes patients antibiotics like candy and i SHOULD NOT be going there... this "advocate said "MA'AM... read more
Business response:
Angela, we apologize for the miscommunication. This is not the experience that we want our patients to have. We will give you a call to get to the bottom of this.
Reserved a time slot to get a rapid covid test for my 7 year old at 6:25pm... it is 7:58pm and still not seen! A individual who came in later than me stating that they had a 6:45pm appointment was taken back before my son! And the receptionist had no answer for me. At first she said "first come first serve" but apparently that is not the case if my family was here and others who came after us are getting brought back before us. The staff is nice, but I don't appreciate being told lies. I wanted to give this location a chance... read more
Business response:
Dear Brianne, we are very sorry to hear that we did not meet your expectations. We’d like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 219-200-4138 at your earliest convenience. We look forward to hearing from you.
This place is absolute garbage. Make a 5pm appointment. Still waiting at 630 with the people on front of me. What’s the damn point of an appointment?🤬🤬. Not the first time this has happened.
Business response:
Dear Kevin, we are sorry to hear that we did not meet your expectations. We’d like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 219-200-4138 at your earliest convenience. We look forward to hearing from you.
Signs outside “stay in your car for covid testing “ signs all over the waiting room “please go back to your car for Covid testing” yet when I called to say we had arrived I was told to come inside and sit in the waiting room with other patients waiting for covid testing. No chair spacing. Nothing but possibly exposing other to covid! After seeing the doc he tells me results in 6 days and when I asked why they claim to do the 2-4 day testing he said he didn’t know i wanted it and had to re swab my 11yr old! Would not recommen... read more
Business response:
Amanda, we are extremely sorry to hear about your undesirable experience. This is certainly not the experience we want our patients to have and would like to hear more details about your specific situation so we can improve upon your experience. Please give us a call at 219.525.1650 at your earliest convenience.Thank you!
RecommendedWas a very scared visit to b tested for coronavirus ... but had to get it done... every question I had I got an answer for... great lady that did my test April 20 2020
Business response:
We're glad we could help you in your time of need, Olivia. Thank you for sharing your review.
Best in 2019? This place sucks! Just dragged the whole fam there so my husband could get his back checked out because he's been in excruciating pain and laid up since yesterday. We paid for a doctor's visit, saw a nurse practitioner who didn't know what the hell to do. My husband explained his history in detail while crying from pain. She accused my husband of pill shopping, they tried to charge us for an x-ray they didn't perform, and sent us on our way $120 later. Next time we will just go to the ER and I would NEVER recom... read more
Business response:
Amy, we're sorry to hear that we did not meet your expectations. We'd like to hear more from you and your family. Please give our patient advocate a call at your earliest convenience, 219.525.1650. Thank you!
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.8 star rating with 3,649 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is closed now. It will open at 8:00 a.m.