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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"friendly and on the ball." Working with Allen Rolocut has always been a pleasure. He is quick to call me back, ready with an answer and honest enough say if he doesn't know the answer he will find it and does. would highly recommend Mini of Baltimore County......
Business response:
Thank you for the amazing review of our dealership! We are happy to hear that Allen provided you with exceptional customer service. Thank you for your business and recommendation. We hope to see you again in the future.
"Excellent Customer Service " As usual my experience during my recent service visit at Mini of Towson was incredible. Yani Baron was my service rep. He always professional and very knowledgeable. I would highly recommend the Towson store. Melanie was my service rep for my loaner car. She was very helpful and professional. I did not remember my insurance policy #..... she called the insurance company to check coverage and I was on my way. Two thumps up...5 Stars...10s across the board to MINI of TOWSON!!!!
Business response:
We're so glad to hear your great feedback! Thank you for sharing your experience while working with Yoni and Melanie. We wish you many happy miles!
"Great experiences dealing with service of car." Great experience with all aspects of service. Working with Allen has been a pleasure. He goes above and beyond with all he does. Quality service.
Business response:
We appreciate you taking the time to share your experience with us. We'll make sure to pass on your kind remarks to Allen for going above and beyond for you during your visit. We appreciate your business and hope to see you again.
"Satisfied Customer " What can I say about about Mini Of Towson and Mr. Allen. I feel that my car is a brand new one. If it isn’t I will be back. Lol, if I heard something Allen is on it, If I need something Allen is on it, Allen needs a raise. He has the perfect temperament dealing with an array of personalities from customers around the tristate area. Allen is an asset to the company and is used in many ways to satisfy the company and the customer. Mr. Clark
Business response:
Thank you for the great review, Clark! We are thrilled to hear that Allen has made such a positive impact on your experience. Please do not hesitate to let us know if we can assist you with anything further!
"Yoni is the man" I have been using this dealership/service center for almost 10 years. I am so pleased with the service and the relationship I have built with Yoni. I first got a Mini because it was my dream car... I am now on my 3rd Mini Cooper Kama and it is not just because I love the car, but also because of the experience I have had here and working with Yoni. I would not trust anyone else with my car. They care, they communicate, and they are honest. You can't ask for much more! I also recently had the experience of b... read more
Business response:
Thank you for the positive review! We are thrilled to hear that our team has earned your trust and business through the years. Please do not hesitate to let us know if we can help with you any further questions or needs!
"Just what our MINI needs " We purchased a used MINI elsewhere. Having worked in the automotive industry, I know trained, experienced technicians using factory parts result in better service and repairs. So we brought the MINI to MINI of Baltimore for service. Allen Rolocut has been excellent. He has taken care of our maintenance needs and repairs with a friendly touch letting us know what is needed now and what to look for in the future. Just what our MINI needs!
Business response:
Thank you for taking the time to share your experience with us! We are excited to hear that Allen and our Service Department has provided you with exceptional customer service. We appreciate your business and hope to see you again in the future.
"Should be called ALLEN’S SERVICE CENTER!" Allen is by far THE BEST service associate I’ve ever dealt with..... bar none! He goes above and beyond for my satisfaction every time I’m there for service and I’m there for service A LOT!!!!!!!
Business response:
Thank you, Ed, for taking the time to write an outstanding review. We are ecstatic to learn you were satisfied with the service you received with Allen. We greatly appreciate your positive feedback and we'd love to see you again in the near future.
"Great dealer and service." Routine service on our Mini Cooper, made exceptionally easy and a pleasure by Allen. Thank you! They helped out with questions about car features and gave us a great lead on a bike rack for the car, too. Very helpful, highly appreciated!
Business response:
We appreciate your kind review of our Service Department! We will be sure to share this with Allen and thank him for demonstrating such a high level of customer service during your visit. We hope to see you for your next service!
"Service Team at mini of Baltimore." It was a great experience Dealing with Mr. Allen Rolocut. Allen was great at dealing with the warranty company and kept reassuring me the I would have to pay my deductible. Thank You Allen.
Business response:
We appreciate you taking the time to share your experience with us. We'll make sure to pass on your kind words to Allen for providing you with the best customer service possible. Thank you for your business and we hope to see you again in the future.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.