This profile has been claimed by the business owner or representative.
MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great service experience" I bought my car from them and because of the bumper to bumper warranty, had them service the vehicle during that period. Continue to use them because of the excellent treatment I get. I never used dealerships for service until I got my Mini and now I would never go anywhere else. It's 20 miles from my home to get there but worth it! Service is quick and complete & the car is washed when I get it back. They have a loaner car waiting for me & Yoni even pairs my Bluetooth.
Business response:
Pam, thank you for the positive review! We appreciate that you have chosen us as your dealership for your service needs, and look forward to continuing our relationship in the future! We will make sure to thank Yoni for his outstanding service.
"Service " Back in June I had to get part of my stripes on my mini replaced. Jonathan helped me in that endeavor. As a result, my stripes were replaced with Jonathan providing oversight. The stripes look like new and I get a lot of comments on how well they look. Thanks Jonathan.
Business response:
Hello, We're so glad to see the stripes on your MINI were replaced well with the help of Jonathan. Please let us know if we can do anything else for you.
"Fantastic Service" Expert service and consultation by Allen Rolocut at Mini of Baltimore keeps my Mini operating efficiently. Allen always makes sure I get exactly what I need, when I need it regardless if it's processing a loaner vehicle or assisting during a roadside service event.
Business response:
Hi Mike, we're pleased to have learned that you receive fantastic service from Allen. He is always happy to assist you with your vehicle needs. Thank you for the five-star review, and we look forward to serving you again in the future.
"Mini service experience" I have been a customer of mini of Baltimore since they were located in Owings Mill , my service advisor is ALLEN ROLOCUT and this gentleman always greets you with a calm , courteous demeanor that leaves you with the sense that your vehicle concerns will be satisfied to your content , Mr. Rolocut is an asset to Mini of Balto for he's the reason that I return for service and will consider M. O. B for my future auto purchases
Business response:
Ricco, thank you for the positive review! We appreciate hearing that Allen has made a positive impact on your experiences with us. We look forward to continuing to serve you in the future!
"Allen is the best in customer service!" I've been a Mini leaser/owner since 2009. Allen has been my service provider for the last 9 years. He always takes care of me, answers calls/voice mails in record speed, is extremely informative, is conscientious/mindful of the money I spend, remembers me, etc. etc. etc. I could go on and on. The company, in general, is customer oriented and Allen just takes it to the next level. :) Jessie C.
"Allen is my go-to!!" This is my second mini-cooper and was sad to lose my Owings Mills location for service. However, Allen is worth the beltway drive! His professionalism and patience eased my worries. The frequent communications were so appreciated. I read the other great reviews about Allen and agree with all of them! He truly is exceptional. Yoni took care of me in Owings Mills! Another reason to love this service team!
"The Best of the Best" I have driven a Mini since the mid 90's and they have all been purchased from and serviced by Mini of Baltimore County. The staff and mechanics have been just wonderful. My current service writer and friend, Johnathan YONI Barron is the best in the business. If, for some reason, he ever leaves, i am right behind him. Peter Schweizer owner 2015 Mini roadster
"Amazing, and Caring Place!" I love this dealership so much, I have bought My second car from them! I always am greeted Warmly, and I know the people at the dealership. I have had my car serviced exclusively there since 2010, and bought the first car from them in their new location! Allen Rolocut Is an amazing Service Advisor, he never steers me wrong, and is always there to break down the needed repairs.
"Great Place, Great People!" 10/10 Awesome Service, I always go to Allen! This dealership is a refreshing and fresh breath of fresh air, and this second review is being posted after my amazement with the quality of the service department!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.