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MINI
- Automotive
- Towson, MD
About this business
Location details
720 Kenilworth Drive, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Always great service " Jonathan Baron is the best service rep. He tries to make everyone feel not only important but attempts to make sure all services are done. Appointments are so easy to get and the nice waiting room is wonderful filled with snacks drinks and free WiFi
Business response:
Hello, Thank you for taking the time to share your experience with Jonathan. We're so glad to learn of your wonderful feedback about your appointment with us and are glad you enjoy our complimentary services. Please let us know if we can do anything else for you.
"Service Department" I have always had the best care when taking my Counteyman in for service. Lots of good perks for sure. Jonathan Baron helped me from start to finish. Texting was the perfect and easiest way to communicate with each other on the status of my car. Has been a good experience this time as it has been in the past.
Business response:
Thank you for the great review! We will be sure to thank Jonathan for helping you with your service. Let us know if there is anything else we can help you with. We look forward to your next visit!
"Yoni Baron is always very courteous" Bringing a car to a dealership for repair is not something that I want to do. It is time consuming and can be expensive. However, Yoni Baron is always courteous and professional. He is always calm, and although he has the difficult job of delivering unwanted news, he does so in a friendly manner.
Business response:
Marc, thank you for sharing your feedback with us. We are so glad to hear that Yoni has always made a positive impact on your service visits. Please let us know if there is anything else we can assist you with in the future.
"Allen Rolocut took very good care of me." From my initial call in scheduling my appt. to my visit and stay while waiting was all very good, priced competitively and Allen Rolocut kept me appraised of my situation throughout the process.
Business response:
Thank you for your review! We are so happy to hear Allen and our team provided you with excellent customer service. If you ever need anything else, feel free to reach out to us or stop by our dealership. We're here for you!
"By far the best!" We bought our first Mini, a 2013 Roadster, in November of 2012 and have always had it serviced at Mini of Baltimore County even though we live over an hour and 40 minutes away and pass two other Mini dealerships on the way. This service department keeps us coming back! Yoni Baron is the best! Whether it is answering a question over the telephone or in person, he always makes us feel like we are his top priority. Even if he is not the person helping us during a visit, Yoni greets us in a friendly manner and... read more
Business response:
Thank you for your kind words, Kari! That's fantastic to hear! We'll make sure to thank Yoni for treating you with amazing service and we look forward to your next visit!
"Terrific service" I love my mini cooper but cars need servicing and Jonathan Baron is always helpful and accommodating in trying to meet individual needs. Keeps me from feeling like taking the car in for servicing is a chore. Much appreciated .
Business response:
Thank you for choosing us for your automotive needs! We are always happy to help with anything you need and are glad you always have an excellent experience with us. We look forward to your next visit!
"Awesome customer service- even if you aren't a customer!" I had unfortunate damage to my Mini Countryman and chose to take it to Mini of Baltimore for the repair work. (I did not purchase the vehicle there.) From the moment I walked in the doors, Jonathan Baron {Yoni} from the service department treated me like I was a long time customer! He was prompt, polite, fun, and informative- he kept me better informed than my own insurance company!!! I was really treated well, and I really appreciate that!!!
Business response:
Thank you for your kind review! We strive to provide every guest with exceptional customer service and are happy to hear you received just that. If you ever need anything else, feel free to let us know!
"great customer service" I've owned my Mini for 7 years this month. I've only ever taken it to MINI of Baltimore County for service. They are not inexpensive but it's a price I'll pay for trusting them to know my car and care for it properly. Schedule proper maintenance and avoid more costly problems. I've worked with Yoni some time now. Really nice guy, genuine, extremely helpful, responsive, and honest. How often has anyone said that about a service manager??? Keep up the good work Yoni. We appreciate it.
Business response:
Hello, It was our pleasure to assist you with your Service needs. Thank you for your business and for sharing your experience with us. Please do not hesitate to contact us for all your automotive needs.
"Yoni rocks" I bought my '13 Cooper S Coupe new from MINI of Baltimore in October 2012. They have kept it running beautifully ever since. Oil changes are fast and Yoni is super-nice, respectful, helpful, and always gives great car advice. He really goes above and beyond.
Business response:
Hello, Thank you for taking the time to share your review. We are thrilled to learn that We are very glad to learn that our team could take care of you and keep the experience professional and efficient. We appreciate your business and invite you to return!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 2,859 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.