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MINI

4.9

About this business

Location details

720 Kenilworth Drive, Towson, MD, 21204, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 4:30 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.92,859 reviews
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miniman999's profile image
miniman999 
7 years ago

"Dealing with Mini of Baltimoere County is a pleasant breeze" I have been buying/leasing Minis for several years and have experienced uniformly thorough, friendly service at Mini of Baltimore County. Both Allen Rolocut and Jeff Testerman, in their separate capacities, have been extremely helpful and knowledgeable, always able and ready to explain things in a straightforward and easy-to-understand way. 

CottenCandy's profile image
CottenCandy 
7 years ago

"Great Service Center" This is a wonderful service center. Every time I visit it's a wonderful experience. Allen is always helpful explains everything clearly. He is a pleasant friendly gentleman. The service is the best. 

Business response:

Hello, Thank you for sharing the kind review! We are very glad to learn that our team could take care of you and keep the experience professional and efficient. We will be sure to tell Allen to keep up the great work. We appreciate your business and invite you to return! 

Pk's profile image
Pk 
7 years ago

"Service" I have been dealing with Mini service dept for 6 years and have been very satisfied with the quality of work and especially Yoni and Allen. They are efficient, courteous, and friendly. They are a delight to deal with. 

Business response:

Thank you for taking the time to leave us a positive review and rating! We are glad to know that you are a loyal customer and that you have been visiting our Service Department for six years. It is great that Yoni and Allen are efficient, courteous, and friendly and that you are impressed with their quality of work. We appreciate your feedback and look forward to seeing from you in the future! 

vcatherine37's profile image
vcatherine37 
7 years ago

"Vehicle repair" Over the past two years, I have been served by Allen Rolocut. He has been marvelous to work with by explaining what the service needs should be provided, the timeline that the automobile should be returned for maintenance and upkeep, promises are kept as to the amount of time needed to complete the service as well as assisting when something occurs that the owner does not understand. Additionally, there is nothing like returning to my clean and shining Mini upon completion of the service. 

Kevin M's profile image
Kevin M 
7 years ago

"Excellent Service" I have been bringing my MINI Cooper S to Baltimore for 4 years now. Allen Rollecut has been an outstanding service advisor. His friendly demeanor makes you feel welcome. He always identifies current required work, but also gives you required maintenance coming due, which allows you to plan financially. Additionally, MINI of Baltimore gives a military discount on service charges. My MINI dealership and service advisor of choice! 

IPA King's profile image
IPA King 
7 years ago

"Vehicle repair" Yoni was awesome and had my car done on time, clean and ready to drive home m. His estimate was spot on and reasonable. Excellent service! 

AuntM's profile image
AuntM 
7 years ago

"Excellent Service provided." I have owned Minis since 2007 and have always been satisfied with the service at Mini of Baltimore. A recent service visit handled by Allen Rolocut went beyond my usual expectations of prompt, courteous service and a free car wash. A more complicated service than anticipated coincided with my husband's surgery and hospitalization. Allen put me at ease by assuring me that regardless of when the service was done, he would handle getting my car back to me, leaving me to worry about my husband. "Don... read more

Mary R.'s profile image
Mary R. 
7 years ago

"Jonathan Baron Great Service all the time." I have had my Mini for almost 5 years. I have always gotten the best service from Mini of Baltimore. I took my car in last Saturday at 8:30AM, my car was taken in within 5 minutes. I asked Jonathan if there was any chance of it being done by 11:30AM, since I had hair appointment. He said yes and the car was done by 10:00 AM. As always the car was immaculate when I got it back. I will always take my car back there. 

MiniMe123's profile image
MiniMe123 
7 years ago

"I really like the way the dealership operates " My salesperson, Jeff Testament, was great! Jake at closing was very kind and enthusiastic, and I had the pleasure of meeting Yoni Baron, the head of the service department and seeing him again after a little glitch with my car. I wish this dealership was closer to my home, but other than that, everyone was helpful. Yoni was particularly helpful and calming when the car gave me a message about a drive train problem. It turned out to be a sensor malfunction, not a mechanical mal... read more

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.9 star rating with 2,859 reviews. 

When is MINI open?

MINI is open now. It will close at 7:00 p.m.